SHiFT is currently implementing a project with DRC, funded by DANIDA under TOP-UP title. With the collaboration and technical expertise with Danish Refugee Council, SHiFT will be enhancing the effectiveness and impact of SHiFT's interventions. With the DRC's support, SHiFT is poised to implement social cash for work projects ensuring that interventions are not only relevant and temporary but also have sustainable aspects.

One of the main SHiFT's operational frameworks is integrating the principle of centrality of protection while ensuring a high level of community engagement guaranteeing that their actions do not inadvertently exacerbate existing tensions, conflicts or harm. By integrating centrality of protection, peace building and income generation intervention into their approach, SHiFT contributes to a better livelihood for the extremely vulnerable population within the targeted area focusing on women and people with specific needs.

Job Summary

The Trainer is to equip trainees with the essential computer skills, including but not limited to:

  • Operating Systems (windows, MacOS)
  • Word Processing (Microsoft Word, Google Docs)
  • Spreadsheet Software (Microsoft Excel, Google Sheets and Clouds)
  • Internet Browsing and Email Communication.
  • Basic troubleshooting and Maintenance.

Main Tasks and Responsibilities

  • Designing and delivering a structured Basic Computer Skills curriculum.
  • Conducting engaging and interactive engaging and interactive lessons that focus on essential computer skills.
  • Assessing the participants’ progress and adapting as required (Pre-Post test and evaluation).
  • Ensuring a positive and inclusive learning environment.
  • Collaborating with the team for logistics and coordination.
  • Reporting to the team.
  • Finalizing the classes based on the program dates.
  • Provide constructive feedback and support to help participants improve their English language skills for business purposes.


Qualifications and Experience

  • Ability to demonstrate sensitivity to cultural differences, as well as the commitment to equal opportunities.
  • Proven experience as a computer skills trainer.
  • In-depth knowledge of operating systems, word processing, spreadsheet software, and basic troubleshooting.
  • Strong communication and interpersonal skills.
  • Bachelor’s degree required (Information technology, IT or other relevant)
  • Minimum 5 years of work experience (previous experience teaching the computer skills).
  • Strong capacity to coordinate with a team.
  • Integrity, fairness and impartiality.
  • Ability to manage sensitive cases and confidential information.
  • Diplomacy, tact and negotiating skills.                                                                        
  • Excellent interpersonal, influencing and communication skills.
  • Excellent written and spoken English and Arabic.

Required documents

Individual consultants are eligible to submit their applications to this call.

Needed documents for individual consultants:

  • CV
  • Cover Letter


  • Program Officer,
  • Program manager,
  • Executive Director,
  • Finance Coordinator,
  • Communication Officer.



  • Flexible working hours: depending on the action plan.
  • Estimated start date: March 2024
  • Length of contract: 8 months
  • English Trainer – Basic English Business Course
  • Kindly submit your application to the following email address: [email protected]
  • Please mention the title in the email subject line.
  • Deadline for submitting applications: February 29, 2024

How to apply

Please submit your technical and financial proposal to undertake the above activities by sending an email to [email protected]

Individual consultants and companies are both eligible to submit their applications to this call.
The trainer should submit a detailed proposal with the following components:

Needed documents for individual trainers:

Financial number


CV and Cover Letter

Needed documents for companies:

Registration documents

Company profile

Thursday, 29. Feb 2024
Type of Call
Call for Consultancies
Intervention Sector(s):
Training & Capacity Building
Remuneration range:
1000 to 2000 (USD)
Duration of Contract:
8 months