Organizational Outreach Coordinator

About Helem
Helem, is the first LGBTQIA+ rights organization in the Arab world, officially established in Beirut, Lebanon in 2001. Its mission is to lead the struggle for the liberation of Lesbians, Gays, Bisexuals, Intersex, Transgendered, Queer (LGBTQIA+) and other people with non-conforming sexualities and/or gender identities in Lebanon and the SWANA region from all sorts of violations of their individual and collective civil, political, economic, social, and cultural rights. Our goal is to empower young LGBTQIA+ leaders to advocate for their own liberation. We seek to create initiatives and spaces where our communities can leverage unity through diversity and build power. We protect and support individuals with the resources to resist the harm caused by homophobia and transphobia. We empower our youth through education and community building, and we mobilize to change the laws, policies, and practices that deny us equality and reduce our quality of life.

The Organizational Outreach Coordinator will be part of a team responsible for building partnerships and connections with multiple human rights, humanitarian, and development actors to increase detection and monitoring activities and to expand the network of partners that Helem is building to provide comprehensive and inclusive service provision.  Their tasks also include informing and contributing to regular human rights violations reports including Helem’s annual LGBTIQ+ Rights Violations Report and conduct comparative analysis for multiple partners in Lebanon and internationally.

Following Helem’s guidelines and protocols, the Organizational Outreach Coordinator will assist their department in managing cases and implementing projects and programs that serve the needs of the LGBTIQ+ community. We are looking for team players with a lot of energy, dedication, initiative, and meticulous attention to detail.

Responsibilities:

1. Build and expand a comprehensive local and regional matrix for safe, sustainable, and reliable LGBTIQ+ inclusive service provision across development, humanitarian and crisis response frameworks.
2. Negotiate and increase number of partner institutions and networks and connect them to Helem’s capacity building and training programming when needed and according to matrix parameters.
3. Collaborate with existing human rights violations documentation.
4. Update the matrix to reflect engagement, follow-up and accountability mechanisms active for both Helem and other partners in the matrix for each case.
5. Co-create and expand Helem’s legal aid and representation process with adherence to all Helem policies and SOPs and with mechanisms to measure and demonstrate impact.
6. Support mechanisms for easier and more accurate reporting of violations from multiple stakeholders including streamlining processes, building relationships and partnerships with organizations, and increasing documentation coverage through community and programming interventions.
7. Contribute to Helem’s reporting that uses HRVD data including annual violations reports, special data reporting for international and local UN agencies, and assisting in data gathering for special study projects.
8. Participate and support other department and organization wide programs and initiatives when and if needed.
9. Carry out general administrative, reporting and other general duties.

Education and work experience:

1. A Master’s degree and/or more than 3 years of experience in the fields of social work, gender studies, human rights law, and/or advocacy.
2. Knowledge of LGBTIQ+ issues in Lebanon and the MENA region with emphasis on connections to development, humanitarian, crisis response, and human rights frameworks.
3. Prior work experience with LGBTIQ+ and other marginalized communities in an advocacy, legal, or service provision setting.
4. Prior experience working on emergency intervention or crisis response strongly preferred.
5. Maintain the highest standards of respect, confidentiality, and professionalism.
6. Strong verbal and written communications skills in both English and Arabic (French preferred).
7. Meticulous attention to detail and prior experience working with data harvesting, input, and analysis strongly preferred.
8. Strong management and organization skills and the ability to meet deadlines and adjust for contingencies.
9. High levels of initiative to build and expand their department and increase successful cases.
10. Strong computer literacy required in MS Office.