Medical Health Insurance for Diakonia Lebanon staff

Diaknia Lebanon Office is looking for a specalized insurance company to provide medical health insurance services to 5 national staffs.

Purpose and Objectives of the medical health insurance

The major objectives of the health insurance services are:

• To provide Diakonia national staff with a comprehensive and high-quality medical insurance
• Maintain a good level of health care of all employees
•  Access to good quality healthcare service though an effective process and with an appropriate cost.
• The provision of good quality medical check-ups.

Specific coverage and Scope of Work

Required

• Hospitalization (including but not limited to Hospital fees, surgeon fees, etc..): 100% coverage excluding NSSF coverage (NSSF-Out)
• Outpatient benefit: 100% coverage
• Maternity benefit: 100% coverage

Optional (Vendor may submit more than one plan in offer)

• Doctor visits
• Prescribed medicines 

The provider must:

• Be able to respond immediately to all emergencies.
• Have a well-worked up and functioning network with the top and medium ranked health providers in the country.
• Be able to provide and dedicate personnel with relevant education and experience for this assignment.

• Able to administer all medical documentations i.e. bills and or claims in a well-functioning system.
• Able to provide particular and general statistical reports of the services rendered periodically and as per request from Diakonia.

The areas that shouldn’t be covered are:

• Outpatient Dental and Optical Services unless caused by accident

In case an insured Diakonia staff leaves the organization, full reimbursement of the premium fees covering the period after the exit date should be returned to Diakonia in full.

Terms and conditions

The service provider’s proposal should include all applicable taxes and should be valid for a minimum of 3 months after the closing date.

The service provider is required to sign and follow Diakonia’s code of conduct.