REACH Senior Field Officer - Operations

Mission

Under the line management IMPACT Country Coordinator Lebanon; the REACH Senior Field Officer shall be responsible for the management of data collection and field operations for the REACH Lebanon office.

OBJECTIVES

1. Supporting research Focal Points and Field Staff in accurately estimating assessment timelines and resources needed for assessment implementation;
2. Overall design and implementation of data collection work plans together with REACH project focal points and field staff;
3. Recruitment and management of REACH Field Officers and data collection teams;
4. Liaison with relevant local authorities and other stakeholders to ensure data collection can be conducted safely, on time and in line with relevant processes;
5. Ensuring that assessment strategies are implemented in a structured and coherent manner in line with project and strategic objectives;
6. In coordination with REACH Senior Management Team, support with the external representation of REACH with some partners, and the wider aid community through clusters and sectoral working groups as required

FUNCTIONS

Oversight of REACH Operations:

• Support research managers in ensuring that Research Cycles are designed and implemented according to existing data collection guidelines and lessons learnt from previous assessments 
• Develop data collection work plans with REACH research teams and field officers
• Keep track of progress and delays of all data collection and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner
• Ensure that all team members are kept up-to-date on key activities, plans, and achievements;
• Development and implementation of field data collection access strategies, in collaboration with external project stakeholders
• Liaison with local authorities to ensure access for data collection
• Prepare and review all documents related to the enumerators in coordination with the Senior FLAT Officer and Field Officers.
• Ensure all documents are scanned and saved on ACTED server and IMPACT SharePoint.

Human Resource Management (recruitment, management and staff welfare)

• Line management of field staff in Lebanon, including 7 Field Officers and enumerator teams
• Oversee Field Teams:
  • Identifying capacity and delegating data collection tasks accordingly to Field Teams (Field Officers and Enumerators);
  • Ensure the welfare of Field Teams, particularly with regard to the security of enumerators inside Lebanon
• Ensure capacity building and skill identification of Field Teams together with the research Assessment Officer
• Together with the rest of the SMT, ensure a good work environment and taking active steps to ensure staff welfare. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.
• Together with the Country Coordinator and SMT identify needs for staff recruitment;
• Together with the Country Coordinator and Research Manager, ensure that appraisals, contract renewals, and recruitments is done in timely manner to minimize gaps on the team

Support in development and implementation of REACH Lebanon Strategy

• Contribute and support the field team in closely following the social, economic, and political situation in Lebanon as well as humanitarian coordination developments and key issues in the humanitarian response.
• Together with the SMT, contribute to and support the Country Coordinator in strategy development and implementation through conversations with external actors, (mainly) humanitarian coordination structures and NGOs) context monitoring, and conversations with focal points.
• Together with the Country Coordinator, ensure that projects focal points in the field are trained and able to situate their projects within the wider Lebanon context and support them in thinking strategically about their project.

KEY PERFORMANCE INDICATORS

• % of assessments done per day
• % of downloaded data at end of each day
• % of data cleaned per day
• Quality of data collected
• % of coordination and organization on the field

Technical Requirements

• Excellent academic qualifications, including a Bachelor’s degree in relevant discipline;
• 4 years of relevant working experience in a humanitarian setting.
• Familiarity with the humanitarian coordination system required.
• Understanding of processes involved in conducting assessments an asset.
• Excellent analytical skills.
• Experience managing budgets an asset.
• Good understanding of the Lebanon context - past experience in the region is desirable.
• Fluency in standard Arabic and English required, French is an asset.
• A sense of curiosity and a drive to work to improve the humanitarian sector.

Skills

• Alignment in organizational value and code of conduct
• Autonomy, leadership, and facilitation skills.
• Excellent communication skills and external engagement.
• Excellent Time Management Skills.
• Independent, adaptable, flexible, and hardworking.
• Strong skills with the Microsoft Office Suite
• Ability to work independently and manage people remotely.
• Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment.
• Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise