HR Manager (Generalist)

ABOUT ABAAD:

ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing GBV in development and emergency settings.

JOB TITLE: HR Manager (Generalist)

JOB PURPOSE

The HR Manager (Generalist) is responsible for overseeing and managing all aspects of human resources within ABAAD. This position requires a broad understanding of HR functions and the ability to handle a diverse range of responsibilities, including recruitment, employee relations, training and development, performance management, and compliance with employment laws and regulations.

REPORTING LINES: Director of Operations

Key Responsibilities:

• Develop and implement HR policies and procedures in accordance with organizational goals and applicable laws and regulations.
• Manage the recruitment and selection process, including job posting, screening resumes, conducting interviews, and making hiring recommendations.
• Oversee employee onboarding and orientation, ensuring new employees receive necessary training, understand company policies, and feel welcomed and supported.
• Advise and support managers and employees on various HR-related matters, including performance management, disciplinary actions, and conflict resolution.
• Coordinate and conduct training and development programs to enhance employees' skills, knowledge, and professional growth.
• Manage compensation and benefits programs, including salary structures, performance-based incentives, and employee benefits packages.
• Ensure compliance with employment laws and regulations, and maintain accurate and up-to-date employee records.
• Coordinate with the financial auditor and finance team on monthly/yearly tax declaration.
• Foster a positive work environment and promote employee engagement initiatives to enhance morale and productivity.
• Stay informed about industry trends and best practices in HR, and recommend innovative approaches to improve HR processes and practices.
• Collaborate with senior management to develop and implement strategic HR initiatives aligned with the organization's goals.
• Manage employee conflict resolution processes and conduct thorough investigations into employee complaints, grievances, or misconduct allegations. This includes ensuring a fair and unbiased investigation process, interviewing relevant parties, collecting evidence, and documenting findings.
• Implement appropriate corrective actions or disciplinary measures in line with company policies and applicable laws, while maintaining confidentiality and sensitivity throughout the process.
• Provide guidance and support to managers and employees on conflict resolution strategies and techniques.
• Conduct field visits to ABAAD model Centers and Shelters as needed.

Qualifications and Skills:

• Bachelor's degree in Human Resources Management or a related field (or equivalent experience).
• Proven experience as an HR generalist in the NGO context, with a comprehensive understanding of various HR functions.
• Strong knowledge of employment laws, regulations, and best practices.
• Excellent communication and interpersonal skills, with the ability to build relationships and effectively collaborate with employees at all levels.
• Demonstrated problem-solving and decision-making abilities, with a proactive and solutions-oriented approach.
• Ability to handle confidential and sensitive information with discretion and maintain a high level of professionalism.
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in HR software and tools, as well as Microsoft Office Suite.