Open Local Tender Publication / LB-DEL-0063 / Staff Medical Insurance Services.

Object of the Agreement: it is the intention of TDH IT to enter into an Agreement, for a period of 12 months, for the Coverage of Staff Medical Insurance.

Selection and Awarding Criteria: The evaluation team shall review and evaluate the Financial and Technical Bids on the basis of their responsiveness to the requirements and technical specifications and the other documentation required/provided:

  1. Price (Criteria 1, weight 70%)
  2. Customer Service, Economic and Financial status and Professional Capacity (Criteria 2, weight 2%)
  3. Company Experience, Geographical Presence and Technical Capacity (Criteria 3, Weight 2%)
  4. Quality of In-Patient Medical Insurance Coverage (Criteria 4, Weight 12%)
  5. Quality of Out-Patient Medical Insurance Coverage (Criteria 5, weight 10%)
  • Ambulatory; b) Doctors Visit; c) Prescribed Medicine; d) Dentist; e) Optical.
  1. Reimbursement Methodology and Lead Time (Criteria 6; Weight 4%)

TDH IT will conduct the evaluation solely on the basis of the Bids received. Evaluation of Bids shall be undertaken in the following steps:

  1. Preliminary examination including Administrative Compliance and Eligibility:
  1. Original OLT documents duly signed and stamped.
  2. Bidder Registration in Country; Certificate of registration/incorporation, Tax and VAT Compliance, Business permit or relevant membership.
  3. Bidder’s confirmation of compliance with the attached conditions of the procedure, Anti-Fraud and Corruption, PSEA, Child Protection Policy and TDH IT Code of Conduct.
  4. Minimum five (5) years’ experience in Medical insurance services.
  5. Bid Validity period; Additional experience with NGOs is a bonus.


  1. Evaluation of Prices:

Bidder’s prices should demonstrate an economically advantageous position for TDH IT;

Fixed prices for the period of the agreement/contract; preferred at least 12 months.


  1. Evaluation of Technical Bids:
  1. Quality and certification of Bidder’s products/services;
  2. Type of Insurance Coverage; Premium; Limits;
  3. Reimbursement Methodology; Waiting Period; Bidder’s responsiveness in emergency situations.
  4. Quality of Service Coverage for In-Patient and Out-Patient.


How to apply

How to obtain the Tender – Open Local Tender dossier: The dossier will be available at TDH IT logistics departments in the following offices:

  1. TDH IT Baabda Office: Baabda, Ain St., No. 63 Fouad Najem Bldg. 4th FL.
  2. TDH IT Zahle Office: Ksara, Dallah Bldg. Facing Chatean Ksara, 3rd FL.

Last Day for collection of the dossier: 28 October 2022

Deadline for Submission of the Bids: 11 November 2022 at 13h00 Local Lebanon Time.

For Enquiries: [email protected]; [email protected] All communication must quote “LB-DEL-0063”

Friday, 11. Nov 2022
Type of Call
Calls for Tenders
Intervention Sector(s):
Children & Youth