Teacher - Call and Learn Hotline Program- Batch 2

About Teach for Lebanon

Teach For Lebanon (TFL) is an NGO working to ensure that all children in Lebanon, regardless of socioeconomic background, have access to quality education. The model of Teach For Lebanon is an education innovation that focuses on youth capacity building to provide quality intervention and systemic support for students. TFL employs and trains Lebanon’s most promising graduates, “TFL Fellows”, and places them in schools serving underprivileged refugees and Lebanese children. These Fellows receive ongoing training and support to address educational disadvantages by providing transformational teaching that places their students on a path of academic success. Along the way, they become leaders and advocates for a better Lebanon.

Learn More: www.teachforlebanon.org

About Call and Learn 

Students attending formal education in Lebanon are in drastic need of support with their learning to be able to achieve the learning outcomes according to their grade level. However, with the lack of home support and caregivers' ability to help them learn, the learning recovery of these children might be hindered, putting them at risk of dropping out of school.  

The project is a hotline where students can call to get the support, they need to enable their learning. The project focuses on ensuring that girls and boys living in Lebanon are supported to learn, despite the multiple crises and severe shocks affecting them, their families, and the wider society they live in. 

Role Summary

After his/her training, a Teach for Lebanon Alumnus/Alumna is assigned as a full-time online support tutor for (elementary/middle) public school students academically across Lebanon remotely. The call center will be available from 10:00 am to 7:00 pm, 5 days per week and every other Saturday will offer direct help via a hotline in the following subject matters: Arabic, English, French, and Math, and others. The teacher will report to the Technical Education Officer on day-to-day dynamics and technical issues (target, absence, compensation, calls, technical problems, technical aspects of videos, inquiry calls, etc.). He/She will report to the Education Specialist on curriculum-related matters (content of video, content of group calls, enrichment plans, and strategies).

Main Accountabilities 

Responsibilities include, but are not limited to: 

● Facilitate learning by creating a positive environment with the students over the phone.

● Organize his/her learning resources in an information bank as per the guidance of the education specialist.

● Foster the appropriate online communication skills to enable the optimal delivery of information to children clearly and efficiently.

● Provide the pupils with a safe space to express their thoughts and feelings.

● Report alarming cases that might involve child abuse or psychological distress.

● Raise the level of awareness of his/her pupils regarding their involvement in the subject matter on hand.

● Create a short educational video once a week

● Create and update enrichment plans when needed for students who require extensive support.

● Report to the Education Specialist on curriculum-related issues such as plans for enrichment, group call plans, and videos.

● Administer one group call/ weekday scheduled by the teacher himself/herself in coordination with the Education Specialist.

● Administer one sign-up group call once a week and plan its content with the Education Specialist.

● Complete planning charts in collaboration with the Technical Education Officer and Education Specialist.

● Report to the Technical Education Officers on a daily, weekly, and monthly manner updates the number of calls, cases, content, learnings, challenges, and others.

Knowledge, Skills, and Experience

Qualifications

● Bachelor’s degree required

Experience

● Teaching Experience in the needed subject (Arabic, English, French, Math)

Technical Skills

● Proficiency in English/French and Arabic.

● Strong command of Microsoft Office applications.

● Knowledge of online learning strategies.

Additional Knowledge

● Skillful in finding reliable educational resources online

● Effective online communication skills

Working Conditions

Location: The chosen candidate will be working remotely with one visit to Beirut per month.

Package: The chosen candidate will receive a 400$ stipend, internet reimbursement alongside leadership training and skills development throughout the program, in addition to medical and life insurance

Duration: 10 months contract.