Social Worker - Damour

OBJECTIVE:

The Social worker intervenes in a diverse environment to support vulnerable Lebanese of all ages and backgrounds through their difficulties. Their role is to provide assistance to enable service users to help themselves while maintaining professional relationships with service users, acting as guides and advocates.

DUTIES:

• Provide listening, support, and counseling services to all Lebanese beneficiaries
• Fill a social file for each beneficiary and integrate all related information on the system
• Refer beneficiaries internally (within the project or within the center as required) and/or to relevant NGOs and/or service providers when needed
• Conduct home visits to assess the needs of the House Hold and to ensure adequate social follow up
• Conduct field visits depending on the follow-up to be provided to each beneficiary (hospitals, schools…)
• Conduct working groups with different beneficiary categories (women, men, children, elderly, PWD…)
• Accompany beneficiaries during various activities (personal development, awareness-raising, recreational, other…)
• Ensure proper follow up on all actions to be considered for individual/family/group cases till achieving desired results
• Report to the Head of Social Department the critical cases for final approval on the actions to be taken
• Prepare monthly progress reports on cases of beneficiaries and on activities implemented
• Update weekly the beneficiaries list
• Participate in training, conferences and attend meetings
• Assess, plan and implement activities in coordination with the Head of Department
• Coordinate/inform the Head of Sector and Sector’s Bureau of all planned and ongoing Social Activities
• Coordinate with other partners/stakeholders in the regions working with Lebanese to avoid duplication and provide better services
• Work occasionally on weekends and/or afternoons/evenings to attend Bureau meetings, community events or to organize activities for various Lebanese beneficiaries
• Participate in the organization and the implementation of the Yearly Lent Campaign
• Assist the Youth when needed in preparing/organizing their activities
• Assist the Medical, Education and Socio-Economic Development Departments in tasks directly related to the Beneficiaries
• Support occasionally/upon necessity in administrative and secretarial functions
• Responsible for reflecting the proper image of CARITAS through behavior and action
• Supports when necessary in providing visibility material
• Responsible for implementing/translating CARITAS mission

SKILLS:

Business Skills:

• Experience working with different beneficiaries’/target groups
• Problem Solving
• Strong communication and interpersonal skills
• Strong organizational skills and ability to multi-task
• High work ethics and commitment to human rights and gender equality
• Exhibit pro‐active attitude
• Ability to relate and connect with people of different cultural, ethnic, and social-economic backgrounds and a passion for helping others
• Ability to work under pressure
• Work independently and responsibly with little supervision, and also as a cohesive member of a diverse team
• Proficient in English, French, and Arabic both written and oral

Computer Skills:

• Microsoft office
• Software applications required for daily operations (Microsoft Dynamics CRM…)

EXPERIENCE & KNOWLEDGE:

3 to 5 years of related experience