Senior Procurement & Administration Officer - Shortlisting on a Rolling basis (Applications will only be accepted if submitted through the URL link provided below)

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

 Now, and for the future.

The Program / Department / Team

Working in Lebanon since 1993, Mercy Corps is committed to generating positive opportunities for women, men, boys and girls from Lebanese, Syrian, and Palestinian communities, with a strong focus on engaging youth. Mercy Corps exists to alleviate suffering, poverty and oppression by helping build secure, productive and just communities. Our programs focus on four outcome areas across the humanitarian-development nexus: economic opportunities, access to food, water security and peace and good governance. The Mercy Corps Lebanon team consists of over 50 staff working throughout Mount Lebanon, South Lebanon, North Lebanon and the Bekaa Valley.

The Operations Department supports the country program by providing logistics, procurement, administration, and asset management services that help programs achieve impact efficiently and in compliance with donor and organizational standards. This position also plays a critical coordination role between the operations team and other country-level support units (HR, Finance, Programs).

The Position

The Senior Procurement and Administration Officer is a key member of the operations team, responsible for overseeing country-level procurement operations, while supporting broader administrative functions including contracts management, utilities and leases, and office operations. The role ensures that procurement and administrative functions are carried out in a transparent, accountable, and efficient manner.

Essential Responsibilities

Procurement

• Lead all country-level procurement processes through Mercy Corps’ procurement management system ProSource, ensuring timely and compliant execution of all procurement actions.
• Facilitate ProSource training sessions and ongoing support to programs and operational teams to ensure system proficiency and adherence to Mercy Corps policies.
• Stay current with changes to Mercy Corps' global procurement policies and procedures, ensuring local implementation reflects updated standards.
• With support from the Multi-Country Operations Manager, regularly review and update procurement and administration SOPs to remain agile and responsive to Lebanon’s fluid operational context, ensuring alignment with Mercy Corps and donor requirements.
• Oversee procurement planning in collaboration with program and support teams to anticipate and prioritize upcoming needs.
• Supervise the collection and evaluation of quotations, preparation of Purchase Requests, Purchase Orders, and Service Contracts.
• Maintain accurate and complete documentation for all procurement files (physical and digital), ensuring audit readiness and compliance.
• Maintain a strong and ethical supplier database and lead market assessments to inform vendor selection and competitive pricing.
• Coordinate with Finance to ensure timely and accurate payment processing for suppliers.

Administration

• Lead on lease, utility, and service contract management for all Mercy Corps premises in Lebanon.
• Support expatriate housing documentation and residency logistics, in coordination with legal and HR teams.
• Ensure proper tracking and renewal of service agreements, lease contracts, insurance documents, and other administrative records.
• Coordinate and facilitate payments for office repairs, maintenance, and procurement of administrative supplies.
• Manage flights booking of MC travelers,
• Coordinate with MC external providers (domestic helpers, real estate agent, etc.)
• Organizing and scheduling of meetings and trainings within MC.

Other Duties

• Actively integrate safeguarding principles into daily work, including identifying and mitigating safeguarding risks.
• Uphold and promote Mercy Corps' core values at all times.
• Conduct oneself professionally and personally to bring credit to Mercy Corps and maintain its humanitarian mission.
• Perform any other duties as assigned by the supervisor.

Supervisory Responsibility: N/a.

Accountability

Reports Directly To: Multi-Country Senior Operations Manager

Works Directly With: All Lebanon Programs and Support teams, Regional & Global teams.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Bachelor’s degree in business administration, supply chain, logistics or related field.
• Minimum 4 years of experience in procurement and/or administration with INGOs or private sector.
• Strong understanding of donor compliance requirements (USAID, ECHO, UN, etc.).
• Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Fluency in English and Arabic (written and spoken).
• Excellent computer skills including MS Excel and procurement software (ProSource or similar systems). Strong coordination, documentation, and problem-solving skills.
• Internal or former Mercy Corps staff are highly encouraged to apply

Success factors

The successful candidate will demonstrate high integrity, attention to detail, and an ability to manage competing priorities. They will build strong relationships across departments, model proactive communication, and support teams to adhere to organizational policies and processes. A keen understanding of operational risks and how to mitigate them will be key. The ability to adapt to changing contexts, solve problems proactively, and model Mercy Corps’ core values of Integrity, Accountability, Courage, and Collaboration will be critical to success. They will also demonstrate a strong commitment to safeguarding, diversity, equity, and inclusion, ensuring that all financial processes support a safe and respectful environment for all stakeholders.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Efficiency and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. 

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).