Communications Officer

Position within the organization

The Communication Officer is part of the is managed by the one of the Country Management Team.  

Purpose of the job

• The Communication Officer  is responsible for coordinating and facilitating the development of communication guidelines and plans for WCH-Lebanon;
• The Communication Officer guards the brand of War Child and helps strengthening it and contributes to enlarge the brand awareness and top of mind awareness in Lebanon;
• The Communication Officer gives advice on the use of communication means in order to reach external target groups in the best possible way;
• The Communication Officer supports all departments to ensure that all communications enhance and do not negatively affect the reputation of WCH;
• The Communication Officersupports the building of communication related competencies of staff and partners;

Result areas

Communication advice

• Supports the departments of WCH in their needs for communication;
• Supports team(s) in giving them proactive advice and support on how to improve their communications;
• Translates the communication strategy into communication plans for the Lebanon team(s);

Result: The communication strategy is translated in communication plans, which are executed in such a way that it contributes to the overall communication strategy.

2. Support role

• Gives support and input to the development and optimization of communication plans, using the required knowledge of trends, developments and evaluations in the field of development communication;
• Produces (including editing) communication means for all possible communication channels including social media;
• Manages WCH-Lebanon social media accounts;

• Responsible for communicating the accurate information about War Child;
• Collaborates with the ICT Officer on uploading and maintaining information on our digital platforms;
• Ensures that the  WCH Child Safety Policy is followed in all communications;

Result: Support is (proactively) given in such a way that internal stakeholders are provided on time with sufficient information and support.

Maintenance of field of expertise

• Stays informed about internal and external developments in communication field, keeps actively contact with relevant internal and external stakeholders;

Result: The Communication Officer maintains his/her field of expertise in such a way that the gathered information and knowledge is reflected in the execution of tasks and responsibilities.

Knowledge and Experience

Relevant academic background (Communication/Journalism/ICT);

Knowledge of organization, processes and procedures;

Knowledge of relevant target groups for WCH and ability to focus activities on these groups;

Knowledge of development related communication;

Excellent knowledge of communication developments in all different on- and offline channels;

Minimum 3 year of experience in a comparable communication position;

Skills and competencies

Strong ability to express skilfully in written and oral Arabic and English;

Flexibility;

Facilitation skills;

Excellent communication skills; ability to give and receive feedback;

Our work with children to keep them safe is the most important thing we do. We are committed to the safeguarding of children in all areas of our work. Successful applicants will be expected to be compliant and sign up to our Child Safeguarding policy, which you can read here: How War Child upholds Integrity | War Child