Secretary
Requires a Cover Letter?:
yes
Application Submissions Guideline:
Please submit your resume and cover letter to" recruitment@restartcenter.com" with the subject line "Secretary"
Contact Person Email:
Description:
- Coordinate and schedule appointments based on the availability of specialists and service users, and confirm the appointments accordingly.
- Arrange room bookings as required for appointments and meetings.
- Liaise and coordinate with specialists, case managers, and social workers to ensure comprehensive care for beneficiaries.
- Facilitate the access of beneficiaries to the needed service, through scheduled appointments, ensuring punctuality and timely service.
- Notify specialists promptly of beneficiaries' arrivals or cancellations.
- Prepare transportation payment vouchers for beneficiaries and process reimbursement for their transportation expenses.
- Manage inbound and outbound calls efficiently and in a timely manner.
- Address inquiries from visitors and callers, providing necessary information or referring them to the appropriate resources.
- Enter data accurately into the software system to maintain up-to-date records and documentation, while respecting confidentiality and data protection
- Create, organize, and maintain digital and hardcopy files, ensuring efficient file management systems.
- Enforce Center security measures by controlling room access and adhering to safety protocols.
- Greet and assist beneficiaries via phone or in person, directing them to the appropriate services.
- Handle incoming phone calls, directing them to the relevant personnel or departments.
- Document new referrals received through walk-ins or phone inquiries.
- Address beneficiaries’ inquiries promptly and liaise with the relevant departments to provide necessary assistance.
- Update and maintain accurate documentation of service users’ data.
- Prepare copies of necessary tests and tools required by doctors and specialists.
- Verify transportation expenses and prepare receipts for reimbursement accurately.
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
Last modified:
14 May, 2024
Intervention Sector(s):
Human Rights & Protection, Mental Health
Application Deadline:
Friday, 24 May 2024
Contract Type:
Full Time
Period of Employment:
One Year renewable upon availability of funds
Salary
N/A
Salary Range:
800 to 1200 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
• Bachelor's degree in a relevant field.
• Minimum of 1 to 2 years of experience in a similar role or field.
• Proficiency in office software (e.g., Microsoft Office suite).
• Excellent organizational and time management skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently as well as part of a team.
• Familiarity with healthcare or social services settings is preferred.
• Knowledge of appointment scheduling systems or software is advantageous.
Experience Requirements:
1 to 2 years
Arabic Language:
Fluent
English Language:
Fluent
French Language:
Basic
Country/City:
- Lebanon
- Beirut
- Beirut
- Lebanon