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Secretary

Requires a Cover Letter?: 
yes
Application Submissions Guideline: 

Please submit your resume and cover letter to" [email protected]" with the subject line "Secretary" 

Contact Person Email: 
[email protected]
Description: 
  • Coordinate and schedule appointments based on the availability of specialists and service users, and confirm the appointments accordingly.
  • Arrange room bookings as required for appointments and meetings.
  • Liaise and coordinate with specialists, case managers, and social workers to ensure comprehensive care for beneficiaries.
  • Facilitate the access of beneficiaries to the needed service, through scheduled appointments, ensuring punctuality and timely service.
  • Notify specialists promptly of beneficiaries' arrivals or cancellations.
  • Prepare transportation payment vouchers for beneficiaries and process reimbursement for their transportation expenses.
  • Manage inbound and outbound calls efficiently and in a timely manner.
  • Address inquiries from visitors and callers, providing necessary information or referring them to the appropriate resources.
  • Enter data accurately into the software system to maintain up-to-date records and documentation, while respecting confidentiality and data protection
  • Create, organize, and maintain digital and hardcopy files, ensuring efficient file management systems.
  • Enforce Center security measures by controlling room access and adhering to safety protocols.
  • Greet and assist beneficiaries via phone or in person, directing them to the appropriate services.
  • Handle incoming phone calls, directing them to the relevant personnel or departments.
  • Document new referrals received through walk-ins or phone inquiries.
  • Address beneficiaries’ inquiries promptly and liaise with the relevant departments to provide necessary assistance.
  • Update and maintain accurate documentation of service users’ data.
  • Prepare copies of necessary tests and tools required by doctors and specialists.
  • Verify transportation expenses and prepare receipts for reimbursement accurately.
Expired

NOTE:

Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.

Restart Center For Rehabilitation Of Victims Of Violence And Torture

Last modified: 
14 May, 2024
Intervention Sector(s):
Human Rights & Protection, Mental Health
Application Deadline:
Friday, 24 May 2024
Contract Type:
Full Time
Period of Employment:
One Year renewable upon availability of funds
Salary
N/A
Salary Range:
800 to 1200 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
• Bachelor's degree in a relevant field. • Minimum of 1 to 2 years of experience in a similar role or field. • Proficiency in office software (e.g., Microsoft Office suite). • Excellent organizational and time management skills. • Strong communication skills, both verbal and written. • Ability to multitask and prioritize tasks effectively. • Attention to detail and accuracy in data entry and record-keeping. • Ability to work independently as well as part of a team. • Familiarity with healthcare or social services settings is preferred. • Knowledge of appointment scheduling systems or software is advantageous.
Experience Requirements:
1 to 2 years
Arabic Language:
Fluent
English Language:
Fluent
French Language:
Basic
Country/City: 
  • Lebanon
  • Beirut
  • Beirut
  • Lebanon
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