Unpaid internship for the position of "Membership Services & Administration Officer"

Position Responsibilities and Duties:

Membership Services:

• Update and maintain the membership database
• Process applications for membership
• Aid the executive director and project manager in processing payments
• Administer online processes
• Provide information and assistance to members regarding their membership by telephone and in writing
• Ensure to guarantee the data privacy.

Administration Services:

• Support MEPI-LAA with Administration routines.
• Data entry and filing in the office.
• Carry out required Secretarial functions for Project Coordinator/Manager, and Executive Director.
• Servicing the reception, answering hotline and recording information communicated, and welcoming visitors to the office.
• Generate reports, store completed work in designated locations and perform backup operations.
• Make translations to-from English-Arabic and general correspondence in English and Arabic.
•  Send & receive emails, initiate & receive phone calls.
• Enter new data collection when needed.
• Ensure the good follow up of the data.
• Ensure a regular check of the data (possible error to be detected and corrected).
• Help the supervisors of the different project activities in the data analysis if needed.

To be considered for this role you require:

• Proficiency in Windows environment
• Knowledge and experience in Microsoft Word
• High level organizational skills
• Accurate data entry skills
• Experience in membership databases
• Excellent verbal and written communication skills in English and Arabic.