Case Worker / Majdel Anjar

Lost is seeking to recruit a Case Worker in Majdel Anjar.

Responsibilities:

Training and Awareness:

• Conduct training and awareness sessions on protection issues.
• Assessment and Case Prioritization:
• Perform initial assessments for protection-related matters.
• Evaluate and prioritize cases based on risk levels.
• Service Mapping and Reporting:
• Provide detailed mapping of available services and organizations in the area.
• Compile reports with relevant information.

Case Management:

• Develop case management plans based on needs identified during evaluations.
• Regularly identify individuals in the community requiring case management.
• Refer and track all services, ensuring timely completion of action items.
• Review and adjust action plans as needed to ensure progress.

Standards and Documentation:

• Manage cases in line with national practical standards and Standard Operating Procedures (SOPs).
• Document cases with detailed case notes and regularly update the database to maintain a comprehensive record.

Coordination and Meetings:

• Participate in relevant caseworker meetings.
• Ensure coordination with key service providers in the intervention area for prompt response.

General Skills:

• Bachelor's degree in Social Science, Sociology, or a related field.
• Minimum of 3 years of professional experience.
• Strong communication and reporting skills, preferably in a multicultural environment.
• Ability to perform under pressure.
• Proficiency in English and Arabic, both written and spoken.

NB: LOST has zero tolerance for Sexual Exploitation and Abuse of beneficiaries. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the code of conduct, that enshrines the principles of PSEA, always (Both during work hours and outside work hours). Familiarization with, and adherence to, the code of conduct is an essential requirement of all staff, in addition to related mandatory training. All staff must ensure that they understand and act in accordance with this clause.