Secretary and Office Management Trainer-Glow Center, Tayouneh

Tasks and duties

1. Develop and deliver training courses on secretary and office management skills, covering topics such as organizational skills, communication, time management, and administrative procedures.
2. Prepare training materials, including manuals, presentations, and exercises, to support effective learning and skills development.
3. Conduct training sessions, workshops, and seminars for individuals or groups, ensuring engagement and active participation.
4. Provide guidance and support to trainees, offering feedback and addressing their specific needs and challenges.
5. Evaluate the effectiveness of training courses through assessments and feedback, making necessary adjustments for continuous improvement.
6. Collaborate with the center's administration and program management to align training objectives with organizational goals and requirements.
7. Maintain accurate records of training activities, attendance, and trainee progress.
8. Assist in organizing and coordinating administrative tasks and office management activities as needed.
9. Collaborate with other trainers and facilitators to ensure the success of all training activities and promote a positive learning environment.
10. Follow the guidelines and policies set by the center's management and program management, ensuring compliance with established standards.
11. Provide support and guidance to trainees in job search strategies, resume writing, and interview preparation related to secretary and office management positions.

1. Perform any additional duties assigned by the center's management and program management in line with the role and experience.

Qualifications

• Proven experience and expertise in secretary and office management practices.
• Strong knowledge of administrative procedures, office systems, and document management.
• Excellent organizational and time management skills to effectively handle multiple tasks and prioritize responsibilities.
• Proficiency in using office software such as MS Office (Word, Excel, PowerPoint) and familiarity with office equipment and technology.
• Excellent communication and interpersonal skills to interact with trainees and create a conducive learning environment.
• Ability to adapt training materials and methods to cater to diverse learning styles and audience needs.
• Strong attention to detail and accuracy in delivering training content and assessing trainee progress.
• Up-to-date knowledge of industry trends and best practices in secretary and office management.
• Experience in conducting training sessions and workshops, preferably in an educational or professional setting.
• Ability to work independently and collaboratively as part of a team.
• Commitment to maintaining confidentiality and handling sensitive information with discretion.
• Awareness and adherence to ethical and professional standards in the field of secretary and office management.
• Strong problem-solving and critical thinking skills to address challenges and provide effective solutions.
• Ability to stay updated with advancements in office technologies and tools relevant to the field.
• Knowledge of human resources practices and basic understanding of employment laws and regulations.