Referral Social Worker

Handicap International is an equal opportunity employer and particularly welcomes applications from woman and persons with disabilities.

Position’s mission:

Under the supervision of the Project Manager, the  Refferal social worker is responsible for supporting partners in safe identification and referral activities.      

Reports to: Health Project Manager

Interacts with:

Main Internal Linkage                                                                    

Internally (Functional links):

The Project Manager, project team; MEAL team, support services team

Main External Linkage

The project partners;

Local and International NGO;

Other stakeholders related to the project activties

Responsibilities

Responsibility 1: Contribute to the development of tools for the project implementation and to the capacity building of the project partners.

Aim: Ensure the project team and partners understand and are able to apply the chosen modalities of intervention in compliance with HI technical framework.

Tasks:

• - Participate in the selection and contextualization of the modalities of intervention in compliance with HI framework.
• - Contribute to the development and/or adaptation of methodologies and to the development of tools
• - Organize and/or participate to the testing of the tool whenever appropriate and adjust them according to the results of the test
• - Train and coach project partners on the relevant methodologies and tools.
• Produce training and coaching reports and coordinate feedback with the partners for strengthening continuous staff development.

Responsibility 2: Support the implementation of project activities.

Aim: Ensure that the project intervention contributes to positive outcomes for the beneficiaries

Tasks: In collaboration with the project team and under the project manager’s supervision, the referral social worker will be responsible for:

Activities:       

• - Capacity building of local partners to strengthen their referral system
• - Support partners to safely Identify needs of project users
• - Regular mapping the existing service providers
• - Support partners in networking with stakeholders and service providers
• - Follow up with partners on referrals of users to meet their identified needs

Responsibility 3:  Contribute to project’s monitoring, lessons learning and reporting

Aim: Ensure the project intervention remains on the right track and it takes into account of good/bad/successful/failure practices

Task: In collaboration with the IM officer and under the supervision of the project manager, the referral social worker will be responsible for proper documentation, reporting and monitoring

Activities:

• - Collect data in relation with core tasks and contribute to the measurement of the progress made.
• - Support partners to use tools, and ensure documentation of all the activities
• - Conduct regular monitoring visits and coaching to partners teams to ensure proper implementation of the activities
• - Support the Project Manager in analyzing the data collected and in identifying necessary adjustments in the project implementation framework to improve the quality and impact of the intervention
• - Contribute to the identification of good practices under the project
• - Contribute to planning and produce activity reports
• - Contribute to the preparation and implementation of project quarterly review
• - Contribute to the development of lessons learning exercise, data collection and analysis and the production of dissemination document
• - Facilitate the field implementation of project’s evaluations

Note that this job description must remain flexible, to respond to additional tasks or changes as identified by the line manager.

Education:

• Essential: University degree in social work or related degree

Experience:

• Essential: At least 3 years of professional experience in the related field
• Desirable: with preference with NGO. Referral experience, experience in protection/MHPSS projects would be an asset.

Other skills:

• - Demonstrate good understanding of social issues.
• - Understanding of a comprehensive approach on disability and vulnerability.
•  Proven coordination skills to work with a diverse network of actors, including the public authorities, in a diplomatic manner.
• - Good report writing skills.
• - Demonstrated effective communication, analytical and problem-solving skills.
• - Ability to relate to the target group (be approachable, shows empathy).
• - Ability to propose workable solutions and identify their implications (positive and negative) adapted to beneficiaries’ needs.
• - English and Arabic mandatory (oral and written), French would be an asset.
• - Good knowledge of Microsoft Office Programs, especially Excel, Word and Power Point.

PROFESSIONAL STANDARDS:

HI workers must adhere to the values and principles outlined in HI Code of conduct. In accordance with these values, HI operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child. Safeguarding, Anti-fraud, bribery, and corruption.

Basic salary ranges for the position:  Referral Social Worker  is going to be paid according to the experience and to HI salary Grid.

Basic Salary Starting 1,700 USD

Closing date: 13/08/2024

Interested candidates send their CV to [email protected] with the subject “RSW-24”

Application should include CV and motivation letter. Applications received after the deadline will not be considered.

Only shortlisted candidates will be contacted.