Program Manager

Tasks and responsibilities:

1. Operations Management

1. Responsible for the operational execution, allocation of resources (internal / external) for his/her projects within quality compliance, allocated budgets, timelines & approved task orders
2. Responsible of deliverables customer’s satisfaction of his/her own product/project
3. Establishes and implements Countries operational units’ MSA, JV, MOU, policies, procedures in collaboration with appropriate within Sociality, and related to his projects
4. Conducts external meetings with clients/partners/providers based on business need of his project
5. Responsible for securing preparation of monthly invoices to clients in collaboration with Admin & Finance Department

2. Staff Management & Reporting:

1. Responsible of setting the JD’s and PMDP’s of his subordinates and following up the execution with each of them on monthly basis to achieve the approved PMP and feasibility of his/her projects
2. Ensures the human resources tasks for his / her team (recruitment, training and development, PA, behavioral conduct, promotion/demotion, etc.) in alignment with staff employee handbook and related HR QMS
3. Report on monthly basis to top management the overall activities status including amount invoiced per project /resources allocation and the corporate cost per employee / # of proposal submitted and the # of proposal awarded
4. Design Concept Notes, Standards, Guidelines, Checklists and any other document needed for the communication and implementation of any new Product or Service
5. Assist and make testing on any new developed standard or guideline in order to assess its applicability and relevance in the market
6. Conduct Audits, Prepare Reports and Recommendations for any Audit conducted for Compliance to relevant Standard, Guidance or Guidelines
7. Train, monitor and follow-up with any subcontractor from time of initiation of a Project / Task until final closure
8. Update the list of Subcontractors with their relevant tasks within Sociality as well as their performance appraisal
9. Interacts with other departments (i.e. Sales, Marketing, Legal, Finance, HR, etc.) to ensure proper project execution as per the Business Plan of Sociality
10. Assists in external meetings with clients and/or partners as per the recommendation of OM and the business need
11. Assists in the development of the Marketing & Sales Plan of Sociality
12. Prepares monthly activities trackers reports to upper management including status, achievements and forecasts of upcoming period.

3. Required skills and qualifications:
 

1. Master in Project Management or Equivalent.
2. At least previous 3 years’ experience in Project Management.
3. Advanced knowledge in social responsibility and product
4. Knowledge of ISO 9001-2015 and ISO 26000 Standards
5. Computer skills