IT Specialist
Interested candidates in this position should send their CV to [email protected] by November 6, 2022 and include the job title in the email subject . Applications received after the closing date will not be considered.
Only shortlisted candidates will be contacted.
ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing GBV in development and emergency settings.
As part of its current restructuring process in alignment with its Three-Years Country Plan (2023/2025), ABAAD is recruiting specialists for its new Model Centers for multidisciplinary Holistic Care to Combat GBV in Lebanon in different regions around the country.
JOB TITLE: IT Specialist
JOB PURPOSE:
The IT Specialist is responsible for providing Information Technology support in different ABAAD Centers.
REPORTING LINES: Head of Operations
KEY RESPONSIBILITIES:
- Troubleshoot IT systems, Endpoint and network problems, diagnose, and resolve hardware, software, or network issues.
- Set up, install, configure, and maintain computer hardware, system software (operating systems) and applications.
- Provide timely technical support and training to project personnel.
- Provide preventive maintenance and control of software and hardware related to central phone system, access systems, servers, firewalls, switches, computers, laptops, printers, scanners, etc.
- Manage CCTV Cameras Security and installation, Phone and Printers installation and usage,
- Reset users’ passwords and Multifactor authentication settings when needed.
- Address unauthorized software use
- Provide training sessions to staff members on office 365 and other technologies as needed
- Test and suggest new technologies
- Administer and maintain the local area network (LAN), including switches, access points and firewalls.
- Administer and manage IT equipment, including inventory management, software versions, updates, licenses, etc.
- Research new IT applications with the objective of optimizing office functions.
- Communicate corporate IT policies to local staff
- Monitor the performance of any IT and ISP service providers
- Support with Data management collection and systems for the MEL team as needed
- Report to the Operation department, and submit weekly progress reports and end of each month a full comprehensive and detailed report
- Prepare and submit recommendations on needed equipment related to IT
REQUIREMENTS:
- Bachelor’s degree required in Computer Science, Computing, Engineering, or similar relevant fields
- Minimum three years of relevant experience working in in information technology
- Experience with Office 365 services
- Experience with configuration management systems
- Ability to work in a team and independently with minimal supervision
- Excellent organizational and communications skills
- Demonstrated ability to work in a professional manner with fellow staff members, visitors, partner organizations including international and local NGO’s, government authorities, and the general public
- Anticipates problems and regularly provides solutions.
- Proficiency in English required, Arabic fluency required
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
- Lebanon