Telecommunications/Network Engineer, F

Manages and implements HQ/Field Infrastructure Networking and Telecommunications services in terms of deploying, monitoring, operating and documenting adequate and reliable service, in line with established Agency Infrastructure Strategy, policies and technical instructions.

Is responsible for implementing and administering all operational tasks of the systems required for delivering the HQ/Field infrastructure networking services, which include:

-Local Area Network (LAN) and Wide Area Network (WAN) Switches and Routers;

-WAN Bandwidth Hardware (HW)/Software (SW) Monitoring Tools;

-Satellite wide area network (SWAN) Data & Voice Connectivity;

-Public Switched Telephone Network (PSTN) Data Connectivity (Integrated Services Digital Network (ISDN), Leased Lines, Frame Relay, Multiprotocol Label Switching (MPLS);

-Converged Data, Voice and Video Internet Protocol (IP) Connectivity;

-Remote Access Services (Dial-up, Virtual Private Network (VPN). Provides first level infrastructure technical support to the HQ/Field staff on issues related to LAN, WAN, HW, SW, PSTN, ISDN, MPLS, IP and VPN; makes necessary technical changes as a result of support issues. Provides input on projected and new telecom and network infrastructure hardware, software and licenses capacity requirements, sharing the Field's specific needs; participates in implementation design plans, tests and rolling out.

Introduces configuration changes with minimal disruption including the following:

-Applying Operating System (OS) updates;

-Modifying and applying changes to device configuration;

-Adding new devices for new sites;

-Processing scripts used to administer devices;

-Changing IP Schema and Routing Configurations;

-Configure VPN connectivity;

-Configure Bandwidth Quality of Service (QoS) Advises, contributes and provides recommendations on Infrastructure hardware, software and licenses systems and policies. Keeps abreast of latest telecommunication technology developments and Cloud services impacting telecommunication;

makes relevant recommendations. Performs other duties as may be assigned by the supervisor