Program Manager

The Nawaya Network is an NGO based in Lebanon which develops the income-generating skills of underprivileged youth via entrepreneurship, employability, and economic development programs. One of our programs is a coding bootcamp called SE Factory.

SE Factory is a leading coding academy and job placement organization in Lebanon. It is a social enterprise that trains highly skilled youth in Lebanon and connects them with global companies looking to recruit tech and digital talent. 

SEF is one of the most successful such organizations in MENA, having achieved over 90% employment success for its graduates in the past 5 years. The team is growing and looking to onboard a Program Manager with the following responsibilities:

Program Strategic Planning:

Leads the programmatic management of all projects

Leads the design and development of program strategies and plans with the program team and ensures their alignment with SE Factory strategies

Ensures the program team stays abreast of the current program goals and objectives and participates in the program expansion plans.

Ensures the program teams are implementing program activities in line with donor requirements to achieve project outcomes.

Coordinates the preparation of timely and cost-effective operational plans, budgets and strategic plans with the program team

Ensures that the program continues to address the needs of the beneficiaries and is appropriate for the respective target group

Supports SE Factory management team in developing project proposals for new projects

Program Quality, Accountability and Reporting:

Oversees the monitoring and evaluation (ME) and reporting system of SE Factory

Oversees submission of proper accountabilities of program funds and quality narrative reports in line with donor requirements.

Provides quarterly updates of lessons learned and best practices to the Management team and stakeholders ensuring that program lessons are being used to promote improved program delivery.

Conducts regular monitoring visits to project locations (post-COVID)

Identifies gaps and weaknesses in operations and develops solutions in close coordination with team 

Program Financial Management

Develops, with the support of Management and Finance team, the budgets and program documents for each program in line with donor requirements, including forecasting requirements and any new initiatives to be integrated into the budget.

Leads the budget planning processes to ensure that program funds are expended according to procedures and plans.

Ensures effective country program financial management, including procurement, project implementation, compliances and project financial reporting.

Team Management, Compliances, and Capacity-Building

Manages and oversees full team (program coordinator, program officer, business development specialist, instructors, accountant, social media/design specialist)

Communicates the program vision to the program team, leads and directs them toward achieving the program goals and objectives.

Creates project management system and ensures deliverables of each department are achieved in a timely manner

Creates processes and procedures for different department functions to ensure proper output and deliverables

Establishes and maintains systematic work flow and streamlines operations

Develops and maintains tools for proper communication between functions and departments

Develops and strengthens the program team’s understanding of project cycle management.

Ensures that the program team has a clear understanding of their roles, responsibilities and accountabilities; supported by clear job descriptions to ensure quality performance.

Manages HR activities and issues for all staff, including disciplinary actions, teambuilding activities, and performance assessments 

Conducts program staffing needs assessment, presents recommendations to the Management team and participates in the recruitment of the program team.

Facilitates the capacity building of program team to ensure they have the appropriate skill levels for their positions and are developing to their full capacity; provides the necessary feedback to the program team and completes their performance appraisals.

Implements policies and procedures that guide and support SE Factory activities, ensures compliance with SE Factory code of conduct, gender and child protection policies.

Representation and Collaboration

Represents SE Factory in various platforms and maintains positive relationships with donors and other relevant stakeholders regarding SE Factory activities

Facilitates linkages, collaboration and networking with other civil society organizations and government and other relevant institutions to enhance SE Factory visibility and program activities.

Identifies and develops new partnerships with local NGOs, Community Based Organizations (CBOs) and the communities.

Oversees the management of existing partnerships.

Ensures ownership of the program by local partners and stakeholders.

Meets with partners’ staff and community leaders to discuss program improvement as needed.