Protection Case Manager - Tebnine

Job description:

Ensure the provision of clear case management intervention strategies and action plans, aligned with internal procedures and relevant National SOPs;

Ensure that all ongoing cases are provided with continuous evaluation, follow-up, and closure interviews;

Guarantee that all relevant forms and formats are updated and that confidential information is secured;

Plan in an efficient way all the daily, weekly and monthly interventions relevant to the ongoing cases and keep clear tacks of the steps followed and the content of the sessions;

Ensure that all home and/or institutional visits are set, that objectives are met, and that all relevant documents are updated;

Ensure that all external and internal referrals are set properly and that all relevant documents are updated;

Ensure all socio-medical interventions, individually and/or in groups, as determined by the intervention strategy, in any designated premises;

Evaluate and address all the needs of the beneficiaries in terms of education, technical trainings and/or psychosocial skills;

Work on relational and social anchoring;

Provide proper parental guidance and family mediation;

refer to specialized services, Primary Health Care, or other relevant structures, provide continuous follow-up of the referrals;

Ensure that proper legal guidance and/or referral is provided;

Coordinate effectively with MS team member when needed in order to provide the best services through relevant case management;

Reports directly to the Senior educator as per the internal organizational chart;

Attend all Peer to Peer meetings and provide accurate MoM;

Participate actively in all informational and/or training, meetings related to the Social Worker position function and provide accurate MoM ;

Participate in a weekly meeting for a global monitoring of all cases with the Senior educator

Participate in a monthly meeting with the Protection Manager

Requested Profile

Master degree in Social Work

At least 2-3 years of experience in Case Managment

Good knowledge of Lebanese Institutions and policies, especially of the Ministry of Social Affairs, the Ministry of Justice, and the Ministry of Education and Higher Education

Good knowledge of Case Management procedures is required

Good knowledge of CP and GBV National SOP’s

Good knowledge of CP and GBV Minimum Standards

Good knowledge of national and international NGO’s, as well as CP and GBV working groups, task forces and other relevant committees

Good skills in time management and stress management

Good knowledge of the Lebanese context and of the relationship between host and refugee communities

Good knowledge of all Microsoft Office tools, as well as data management

Good writing skills in English and Arabic

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