MEAL Officer - Tripoli

PRESENTATION OF THE ORGANIZATION

SOLIDARITES INTERNATIONAL (SI) is an international humanitarian NGO which, for more than 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their vital needs for food, water and shelter. Particularly involved in the fight against diseases linked to unsafe water, the first cause of death in the world, SI's interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Present in around twenty countries, SI's teams - 2000 people in total made up of expatriates, national staff, permanent staff at headquarters, and a few volunteers - work with professionalism and commitment while respecting cultures.

DESCRIPTION OF THE POSITION

General objective:

• Track and assess the progress, impact, and quality of the  programs using appropriate monitoring and evaluation frameworks and tools.
• Foster a culture of learning within the organization by documenting and disseminating lessons learned and best practices.
• Develop and implement complaint and feedback mechanisms to promote beneficiary and stakeholder engagement, ensuring their voices are heard and acted upon.
• Generate timely and accurate reports on monitoring, evaluation, and learning findings to inform decision-making processes.

Priorities for the 2/3 first months:

• Plan for the upcoming projects using the appropriate tools.
• Conduct field assessments with data collection.
• Effective coordination with program and compliance

Responsibilities and main activities:

Monitoring, evaluation, and learning (MEL) activities

• Ensure the accurate, precise and timely collection of quantitative and qualitative data.
• Contribute to the creation of monitoring tools and to the preparation of database frames based on questionnaires.
• Ensure the proper utilization of SI monitoring tools.
• Field test SI monitoring tools and pilot surveys/questionnaires.
• With the support of the PM and MEAL team, prepare and implement trainings on monitoring tools to field officers.
• Participate in management, cleaning, compilation, and analysis of the data collected.
• Contribute to maintain the database following a standard format allowing aggregation of data to produce routine or periodic monitoring reports.
• Participate in regular evaluations of the current humanitarian situation and of the context evolution.

Accountability & Protection Mainstreaming

• Take part in the accountability mechanisms set up by SI, and particularly, ensure that beneficiaries feedbacks are considered, and requests, referrals, feedback, and complaints are addressed in a timely manner.
• Complete accountability checklists on the field to ensure that field staff display appropriate behaviours.
• Handle and ensure proper follow up on feedback and referrals received through community feedback entry points, such as hotline, WhatsApp Bot and other channels.
• Monitor those crosscutting aspects like gender sensitivity, Inclusion of persons with disability and “do no harm” are considered in the activities.
• Report all feedback or concerns, protections issues or “Do no Harm” policy breach to his/her line manager.
• Participate in all Accountability related activities, sessions, and workshops with internal and external stakeholders.

Reporting/Communication

• Keep all MEAL documents archived at the offices of Solidarités International and easily accessible to the activity in-charge and/or team lead, according to departmental procedures. 
• Report on all his/her activities, on all specific tasks entrusted by the Base MEAL Manager/Supervisor, all problems encountered.  
• Draft M&E reports and provide project updates and recommendations as necessary.
• Make regular reports to the team lead on the evolution of activities and specific tasks confided to him/her, problems encountered, and the quality of relations with beneficiaries. 
• Bring to light any difficulty linked to his or her activities, to the programs of Solidarités or security concerns.
• Participate in data entry and basic database management, including Activity Info.
• Ensure that all data entered on RAIS, and Activity Info is accurate and up to date.
• Identify humanitarian organizations working in the area, all actors or specialists involved in the same activities as SI and coordinate with them for data collection.
• Represent SI in the field, inform on SI’s activities and purpose of visit.
• Collaborate with the administration and the local authorities.
• Ensure constant communication with the SI program teams to have an in-depth understanding of SI activities, to regularly share feedback from field monitoring visits for the Program Teams to take them into consideration without delays and raise any concerns to the Base MEAL Manager/Supervisor if necessary.
• Participate in programs meetings and provide updates on MEAL activities to all SI’s employees.
• Participate in all trainings that his/her supervisor will see suitable.

We actively encourage women to seize opportunities, break barriers, and excel in their careers. Join our team, where your skills, ideas, and contributions will be valued and nurtured, fostering a culture of inclusivity and empowerment.