Team Leader - Collective Site Management And Coordination (Csmc)

General objective

 
Under the direct supervision of the Community Outreach Project Manager, the CSMC Team leader is responsible for the qualitative, quantitative and timely implementation of the CSMC activities. He/she coordinates and monitors the work of Senior Field Officer/Field Officer dedicated to these activities and he/she is responsible for a qualitative and regular reporting on various components of the project.

 
Responsibilities and tasks

Activities implementation

-       Take part in the technical assessment, design and implementation of all program activities;
-       Plan (daily and weekly) the field activities, supervise Senior Field Officer/Field Officer/ Self-Management Committee /Local Partner and any potential contractor and ensure a follow-up of the different activities regarding the agreed planning, guideline, and required quality of the works;
-       Adapt and develop implementing/monitoring tools to every activities;
-       Give an expertise and contribute to the improvement of activities through critics, analysis and suggestions;
-       Support and participate to the other activities of the CSMC team when required.
-       Ensure that all measures have been taken and rules followed to ensure security on-site;
 

Assessment, monitoring & evaluation of activities

-       In coordination with the Quality Department, assess regularly the collective site humanitarian situation and determine population needs;
-       Collect any relevant information/needs from the communities and partners in the region considering possibilities of new projects;
-       Analyse and monitor the results of CSMC activities.
 

Community mobilization

-       Mobilize and encourage the Self-Management Committee for the activities;
-       Organize meeting with Self-Management Committee /Local partners;
-       Organize awareness sessions/trainings with the Community in coordination with other sectors.
 

Team Management

-       Supervise the Senior Field Officer/Field Officer /Local partner and ensure the respect of all human resources rules;
-       Manage the Senior Field Officer/Field Officer/ Local partner working on the CSMC activities in the supported facilities and in the communities;
-       Coordinate the work of Senior Field Officer/Field Officer/Local partner dedicated to these activities: weekly/daily planning to maximize Field Officers efficiency.
 

Communication

-         Responsible of the communication between PU-AMI and the Self-Management Committee /Local partner regarding the implementation of Protection activities;
-         Represent PU-AMI in the CSMC external meetings if need be;
-         Report to CO Project Manager through written (English) Meeting of Minutes report;
-         Immediately report any incident related to communication with external actors to CO Project Manager and propose solutions.
 

Capacity building

-       To do regular monitoring of CSMC officer’s work by constantly visiting to the areas of intervention and getting feedback when not directly in the field;
-       To train new CSMC Senior Field Officer/Field Officer on the activities implemented in the framework of the project;
-       To solve team conflicts, if any, and ensure team building and harmony;
-       To support each CSMC Senior Field Officer/Field Officer in improving his/her performance;
-       To conduct appraisals every six months with each CSMC Field Officer;
-       Develop any pedagogical and methodological tools adapted to the local context.
 

Reporting

-       Collect all information and oral/written reports on the progress of CSMC activities on a daily basis;
-       Refer identified cases to other sectors following specific templates (Internal Referral to send to the CO Project manager) and close follow up to their interventions;
-       Make a weekly report on the progress of activities (Weekly Activity Report to send to the CO Project Manager);
-       Report immediately any delay, problem or other relevant information to the CO Project  Manager;
-       Communicate with the other sectors to standardize the methodology and the conditions of intervention.
 

Logistic & administration

-       Define the needs in items regarding the program and the planning of interventions;
-       Ensure the follow-up and the proper use of materials and tools used during on-site works;
-       Manage the supply of items to the work site in collaboration with logistics department;
-       Use the PU-AMI forms for all exchange with the logistic & administration services;
-       Conduct daily worker payment and/or beneficiaries payment in coordination with the administrative department;
-          Analyse the security situation in the area and inform the CO Project Manager on security incidents.
 

Local Partner follow up

-       Organize periodical meetings (weekly, biweekly) with the local partner;
-       Design MoUs and its tools of verification;
-       Develop the CSMC activities and financial forecast in coordination with the Local partner;
-       Collect and revise the Narrative Reports from local partner as accorded by the signed MoU (biweekly or monthly);
-       Collect and revise the Financial Reports from local partner as accorded by the signed MoU (biweekly or monthly);
-       Collect and revise the invoices for the CSMC activities from the local partner;
-       Conduct local partner payment in coordination with the administrative department;
-       Identify capacity building needs for the local partner;
-       Organize and conduct trainings for the local partner;
-       Organize and archive the hard and soft copy files for the CSMC activities and local partner documents;
-       Provide technical support to the local partner.
 
The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.
 
QUALIFICATIONS

Mandatory requirements

Language skills: Fluent in Arabic and English (speaking/reading/writing)

Education degree: Baccalaureate/University degree in Social Science, or Engineering or other related field

Work experience: 2 years’ experience in a similar position (NGOs/international organizations) in CSMC fields at Management position

Computer skills: Good knowledge of the MS office software (including Word, Excel, Power Point, Outlook)

Other:

-          Valid driving license (2 years minimum)
-          Knowledge in Community mobilization and Social fields
-          Good management and pedagogical skills
-          Good knowledge of South Governorate, willing to travel a lot locally
-          Excellent communication and diplomacy skills to manage relationship in potentially tense situations
 

Assets

Other  knowledge:

-       Good leadership capacity;
-       High reporting skills;
-       Experience in working with refugees;
-       Experience in community-based activities programming, preferably in an emergency context.
 

Interest:

-       Strong motivation to help people in needs;
-       Understanding of the political situation in the area.
 

Transversal skills:

-       Well organized;
-       Conflict resolution and diplomacy experience;
-       Financial skills;
-       Trustworthy;
-       Ability to analyse and suggest improvement;
-       Ability to take initiative to deal with difficulties encountered in daily work;
-       Ability to adapt or change priorities according to the changing situation within a mission or the organization itself;
-       Autonomy, neutrality, hard worker;
-       Able to manage stress and pressure.