Human Resources Coordinator

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

Purpose of the role

The purpose of the Human Resources Coordinator position is to oversee the day-to-day implementation of the Human Resources related responsibilities in the Area Office. The position holder will be implementing various matters related to talent acquisition, performance management, duty of care, employee relations, learning and development, and staff and management support. The duties will also encompass proper implementation and reinforcement of NRC Terms of Employment and Code of Conduct, NRC HRMS (People), and continuous coordination with the Country Office HR staff.

What you will do

• Implement NRC’s systems and procedures at area level
• Ensure adherence to NRC policies, handbooks, guidelines, donor requirements, and national labor law in all processes and procedures
• Prepare and submit reports and analysis
• Ensure proper filing of all support document
• Support line managers in procedures and required support team trainings
• Line manage the related HR staff in the function
• Ensure development and implementation of administrative systems and procedures
• Ensure adherence to NRC policies and the
• Advice in personnel conflicts/processes when relevant
• Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
• Coordinate with relevant partners, suppliers, authorities, lawyers etc.
• Ensure accuracy of staff salaries
• Ensure that staff records in all offices in the area are up to date and filed appropriately
• Provide administrative support for duty of care activities as required.
• Conduct field visits to all related sub-offices to conduct spot checks, attend related meetings, and follow up on various matters and address concerns.
• Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.

Specifically you will;

•  Ensure proper implementation of the various policies and procedures related to service providers at area level including Volunteering Policy, Consultancy Policy, and Daily Labor Policy; and provide managers and staff with guidance and support on their implementation and NRC’s minimum standards.
• Play an active part in the implementation of NRC People HRMS and ensure data is updated and accurate at all times, while providing staff with the required support, follow up, and guidance on its use.
• Follow up and ensure proper implementation of NRC Terms of Employment, NRC’s Code of Conduct, and all related policies including leaves, holidays, allowances and benefits, and entry and exit, etc.
• Oversee and ensure filing and archiving is performed following NRC minimum standards and data protection guidelines.
• Carry out recruitment activities as needed including job design and analysis, development and update of job descriptions, carry out behavioral interviews, and advise and guide managers on the process.
• Prepare the monthly payroll data and submit to the Country Office for processing while ensuring accurate documentation of supporting documents.
• Provide line managers and staff with advice and guidance on all HR matters such as recruitment, performance management, conflict resolution, duty of care principles, etc.
• Lead on fact-findings and follow up on Code of Conduct breaches and under-performance cases at area level as requested and in coordination with the Human Resources Manager and Employee Relations Coordinator in the Country Office.
• Take an active role in investigations as needed and as advised by the Investigation Coordinator.
• Promote NRC’s expected organizational behavior and culture among staff through awareness sessions, inductions, and other trainings as assigned.
• Administer training sessions related to HR and its relevant activities as needed and as delegated by the Country Office HR.
• Actively participate in the development and implementation through the working groups in the Country HR strategy and Plan of Action.
• Support HR colleagues in other Area Offices and in the Country Office in related HR matters as needed and in direct coordination with the Line Manager and the Human Resources Manager.

Professional competencies

• Bachelor degree in Human Resources, Business Administration, or any other related field
• A minimum of 4 years of experience in a Generalist Human Resources function including recruitment and personnel management
• Previous experience from working in complex and volatile contexts
• Fluency in both English and Arabic, written and spoken 

Behavioral competencies

• Planning and delivering results
• Communicating with impact and respect
• Working with people
• Coping with change
• Handling insecure environments
• Empowering people

What We Offer

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

We are also looking for people who share our values:

• To be dedicated in what we do;
• To be innovative with our solutions;
• To act as one unified and inclusive team;
• To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.