Case Manager
Please send CV by email to [email protected] . Please make sure to state the job title in full in the email subject " Case Manager "or your application may not be correctly received.Only the short listed candidates will be contacted.
Job Summary: Medical Teams International is working to improve service delivery in 100 Syrian refugee settlements in the Beqaa Valley, in collaboration with local partners. The Case Worker, with the guidance of the Case Manager (CM), is responsible to ensure quality case management service provision in line with international standards of case management. The caseworker will conduct all steps of the case management process (identification, assessment, documentation and referral to relevant services and follow-up
S/he will organizes and carry out work to address an individual (and their family’s) needs in an appropriate, systematic and timely matter through direct support and / or referrals.
RESPONSIBILITIES
Based on the needs identified through the assessment, develop a case management plan, in collaboration with the beneficiary and with the supervision of CM and external supervisor
Identify, refer and follow up on all services and ensure action points are carried out within the agreed timeframe;
Maintain regular communication with external referral agencies for service provisions
Provides weekly updates/reports on cases and outreach activities to the CM
Documents cases using case notes and regularly update the database to ensure comprehensive record of each case
Conduct focus groups with Syrian communities and within MTI’s areas of operation
Participate in training, conferences and attend meetings
Respect confidentiality and follow ethical guidelines
QUALIFICATIONS
Education
University degree in Social Work or psychology
Experience
A minimum of 2 years work experience in a similar field
Previous experience in the mental health is a must
Knowledge, Skills and Abilities
Commitment to Medical Teams International mission statement.
Must be able to exercise considerable initiative.
Ability to work well in a team and under pressure and in response to changing needs.
Ability to plan well, set own targets and meet them.
Ability to deal with difficult, often frustrating work situations
High degree of responsibility, initiative, emotional stability, the ability to prioritize a heavy workload and to delegate accordingly, culturally sensitive
Professional attitude and the ability to build successful working relationships
Experience in and knowledge of the Syrian situation and response is considered a strong asset.
Familiarity with medical diagnoses and tests.
Demonstrate an understanding of the Lebanese health system.
Communication Skills
Expressing ideas in written form; editing; revising; Preparing concise and logically written materials
Organizing and presenting ideas effectively for both formal and spontaneous speeches
Participating in group discussions
Interacting effectively with peers, and superiors
Demonstrating effective social behavior in a variety of settings and under different circumstances
Identifying reasonable standards for assessing the appropriateness of an action
Maintaining group cooperation and support
Strong interpersonal skills
Showing loyalty to an organization
Being punctual and working efficiently
English proficiency (reading, writing and speaking) is a must
Computer Skills
Apply the basic computer skills
Knowledge of Microsoft office including word, excel, power point, and outlook
Understanding and using different operating systems like Windows
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
