Workflow Facilitators - Saida (5 vacancies)

Requires a Cover Letter?: 
no
Application Submissions Guideline: 

Interested candidates should send their CV along with a cover letter to [email protected] , with the job title in the email subject. Applications received after the closing date will not be considered and only shortlisted candidates will be contacted.

Contact Person Email: 
Description: 

Summary of the Job:

Under the supervision of the site manager, the Workflow facilitator job is to guide and organize the patient’s flow in the vaccination center and act as a liaison between patients and health care professionals in their respected units, alongside with supporting the Ministry of Public Health’s vision and effort to tackle the Covid-19 pandemic. 

Main tasks and duties:

  • Welcome patients on site.
  • Facilitate communication between patients and staff.
  • Facilitate the patient flow between the different stages of the vaccination process, ensuring proper circulation of persons according to the one-way patient flow set-up.
  • Guide the patients to and from their designated unit (Registration, Pre-checklist assessment, Vaccination site, Monitoring area and then to Exit).
  • Prevent unacceptable waiting time.
  • Act as a focal person between relevant staff to organize number of people entered to site.
  • Communicate with patients about workflow, available services and expected duration of the different stages.
  • Assist patients with special needs or with disabilities with proceeding between the different stages.
  • Assist patients with check-in and check-out procedures.
  • Ensure Clients waiting in the waiting area or in line are physically distanced.
  • Commit to working hours.
  • Commit to maintain professional ethics, quality of care, patient confidentiality.
  • Abide by all policies and work procedures.
  • Treat all patients with respect and professionalism.
  • Perform any other tasks based on needs to ensure proper roll out of the vaccination, upon manager and site supervisor’s request.

Qualifications and experience required:

  • At least secondary degree / any degree in health sciences is a plus.
  • Strong organizational and time management skills.
  • Strong communication and conflict management skills.
  • Demonstrate an understanding of standard clinical procedures, laws and regulations.
  • Basic Computer skills (especially in using the electronic medical file), electronic printer, fax, etc.
  • Languages: Arabic (Fluent), English (Good).
Expired

NOTE:

Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.

Last modified: 
27 May, 2021
Intervention Sector(s):
Health
Application Deadline:
Sunday, 30 May 2021
Contract Type:
Full Time
Period of Employment:
3 months, with possible extension depending on funding/performance
Salary
250 USD
Salary Range:
< 800 (USD)
Education Degree:
High School
Education Degree Details:
Experience Requirements:
No experience required
Arabic Language:
Good
English Language:
Good
French Language:
None
Country/City: 
  • Lebanon
  • South Lebanon
  • Saida (Sidon)
randomness