Power Platform Specialist- Lebanon

Key Activity Areas

• -Solution design and build  

Delivering services and solutions for Medair using Microsoft’s PowerApps, Power Automate, custom development, and data integrations.  

Act as a technical liaison for the Supply Chain Management (SCM) System and any integrated applications.  

Provide hands-on technical expertise to perform needs assessments  

Design and implement Power Platform-based solutions satisfying Medair internal requirements by applying problem-solving and decision-making skills as and when required.  

Identify and implement areas /processes where Power Platform can be better leveraged   

Facilitate process improvement outputs including data visualization and low code applications in accordance with Medair’s PowerApps governance.  

Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs.  

Help guide teams to effectively use the Microsoft Power Platform (Power Apps, Power Automate.  

Use various connectors to connect disparate systems to Power Platform application where applicable in consultation with the Data Engineer.  

Contribute across all phases of the PowerApps software development life cycle.  

Adept at crafting Power Apps and Power Platform solutions with the ability to impart knowledge to both pro-developers and citizen developers.  

Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery. 

Support Project Managers to define criteria and conduct proof of concepts, proof of value, and prototyping to evaluate product and feature value and consideration for the organization.  

Coordinate with the Data Engineer to ensure that Power Platform implementations align with the best data modeling practices.  

Participate in User acceptance and integration testing.  

Provide input on analysis of issue patterns and their respective operational functions to plan and recommend process improvements and system upgrades  

-Administration and support 

Establish an environment strategy, setting up data loss prevention (DLP) policies, and managing users, capacity, and licensing.   

Make data available to makers through connectors, integration, or migration  

Maintain the set-up and configurations of the solution  

Ensure access rights, security roles, user allocation are maintained and up-to-date   

Drive resolution of issues that come up during the deployment phase of projects.  

Provide second level support to users  

Assist PMs with technical guidance on implementation, coordination of tests and validation of initial performance.  

Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly.   

-Innovation/changes 

Drive innovation and collaboration with the newest advancements and features within the Power Platform.  

This position requires an awareness of current developments in technology, methodologies (Agile/Scrum, etc) and the ability to identify gaps in the process and propose improvements within the system’s workflow.  

-Team Spiritual Life  

Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts. 

Person  Specifications/Qualifications and Experience:

· Bachelor’s Degree or International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Related Field.

· Microsoft Power Platform Certification (desirable)

· Minimum of 5 years professional experience in a relevant field of work.

· Experience in designing complex data models. ·

Experience in a Software as a Service (SaaS) environment ·

Development experience that includes Microsoft Power Platform services, JavaScript, JSON, TypeScript, C#, HTML, .NET/ASP.NET, RESTful Web APIs, Microsoft Azure, and Microsoft 365 (highly desired)

Experience handling helpdesk tickets from internal/external users

· English (spoken and written), French advantageous

· Passion for moving organizations forward with the Power Platform and excitement for the impact Power Platform can have on customer experiences. ·

Hands-on experience with Power Apps and Power Platform technical solutions.

· Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments. · Core Skills: C#, JavaScript, SQL, .Net, Power Apps, SharePoint, Microsoft Data Verse (CDS), Power Automate. ·

Experience with and a good understanding of the Power Platform CoE, Microsoft Purview, and governance components.

· Good understanding of application lifecycle management (ALM) practices for Microsoft Power Platform. ·

Ability to work independently as well as collaboratively on cross-functional teams.

· Highly skilled in interpersonal and verbal/written communications, presentations, and analytical and problem-solving skills.

· Ability to communicate technical information clearly and concisely to technical and non-technical users. · Collaborate with team members to manage the Azure environment.

Assist with the management and maintenance of the Azure SQL environment. ·

Experience with Microsoft Portals is a plus. ·

Strong Customer Service and problem-solving skills. ·

-Experience with Qlik SaaS is a plus.

· Experience in developing processes and creating end-user documentation

· Experience working in agile teams and methodologies ·

-Basic understanding of Project Management tools and general project steps

· Self-driven, proactive, disciplined ·

Willingness to work for the mission of Medair

· Challenging others and being challenged in return

· Excellent communicator with strong interpersonal skills

· Flexible and resilient team player with positive attitude

· Can-do attitude when tackling day-to-day tasks