Program Assistant

We are seeking an energetic, self-starting individual to join our team as an Operations Assistant. As part of our operations team, you collaborate with multiple team members, leaders, and stakeholders, participating wherever necessary to ensure smooth, efficient operations. The ideal candidate has a wide range of applicable skills, from strong computer proficiency with office productivity suites to attention to detail with data entry tasks.

In this role, you may juggle multiple projects simultaneously, necessitating time management, multitasking, and organizational skills. You should have a thorough knowledge of our programs and interventions.

Duties and Responsibilities

• Assist the project manager with all tasks, including data entry, training, and scheduling
• Collaborate with any team or project as required, assisting with non-specialized tasks
• Proofread and correct reports, presentations, and communication material
• Multitask across multiple projects, triaging as necessary to ensure success
• Answering phone calls and calling partners and beneficiaries to follow up on appointments and deliverables
• Compiling, maintaining and updating records
• Note and document minutes of meetings
• Training, onboarding and supervising junior clerks

Requirements and Qualifications

• High school diploma
• Bachelor's degree (preferably in social science)
• Excellent written and verbal communication skills in the English language.
• Good social spirit is a must
• Proficiency with common office productivity software, including Microsoft Excel
• Strong data entry skills and attention to detail
• Superb time-management and organizational skills