Data entry Officer

Background

FIRST Step Together Association (FISTA) is a non-governmental organization dedicated to supporting individuals with cognitive impairments, communication disorders, psycho-motor difficulties, learning disabilities, attention deficit disorders, hyperactivity, behavioral, and psycho-social problems. Established in 1993 and located in North Lebanon, FISTA’s mission is to provide education, vocational training, and professional rehabilitation for persons with disabilities, and to advocate for their rights. FISTA adheres to a strict zero-tolerance policy against any form of gift, favor, or hospitality offered to its staff by suppliers. This policy extends to a firm stance against sexual harassment, exploitation, abuse, and child abuse, with a commitment to thoroughly investigate all allegations and take appropriate disciplinary action when necessary.

FISTA is looking for a Data entry Officer under the “Shabake2” Project which aims to enhance the resilience of civil society organizations in Lebanon with the aim of improving crisis prevention and management.

Key Responsibilities

The primary role of Data entry Officer at FISTA is to;

• Oversee the ongoing data entry performed by the team in different departments, making sure, data is clean and accurate
• Work with projects coordinators to produce lists, reports, and exports 
• Mentor and support the team, train new employees on how to conduct good data entry practices
• Support and work with coordinators to use statistical methods to extract and analyse key data, present findings and generate regular reports, dashboards and visuals in a clear and actionable format
• Plan and implement information solutions by identifying gaps, needs, and errors in the processes, advising on best practice data management as well as documentation. 
• Ensure daily data entry, filing and documentation into the system is conducted appropriately and that inaccuracies of data is addressed regularly.
• Conduct data validation, cross checking while overseeing the daily team data entry activities, making sure incorrect, inaccurate, incomplete, irrelevant, duplicated, or improperly formatted data is reported, removed, modified and/ or resolved.
• Support in developing data collection tools based on specific project’s requirements in accordance with the organization’s principles and values.
• Transfer paper information into computer folders or files, making sure all organizational tools are uploaded and functional.
• Design data models and build databases accordingly based on every project’s set of indicators, objectives and targets.
• Assist in quality control and data retrieval mechanisms
• Ensure data confidentiality and protection
• Provide timely uploading and maintenance of information in the organization’s information systems and platforms
• Provide information to various departments directly in a timely manner for specific limited information requests
• Suggest, recommend and implement in coordination with data entry team in Tripoli, improvements to the system and data entry processes in order to increase accuracy.
• Conduct regular trainings to the team on how to use data collection tools, processes and system meeting the specifics of each team member’s responsibilities

Qualifications and Experience

Qualifications and Experience:

• A Bachelor’s degree in Business Administration, Information Technology, or a related field is preferred. In the absence of a degree, relevant experience in data entry is required.
• Experience in building out databases
• Good developed written and communication skills
• Experience in data analysis, interpretation, visualization and presentation
• Significant experience in data management processes (collection, cleaning, analysis…)
• Advanced user of Excel
• High level attention to details 
• Good demonstrated conceptual, analytical and design skills
• Good understanding and demonstrated experience in the identification of data sources, modelling skills and analysis methodologies
• Highly adept at troubleshooting and problem-solving
• Good self-management skills, able to work to deadlines and manage multiple priorities
• You will have demonstrated experience in working with databases as well as being fluent in Excel, Google Forms and Microsoft Forms.
• High time management skills  
• Ability to work independently or with a team