Requires a Cover Letter?: 
Application Submissions Guideline: 

Please send your CV to [email protected] ,marked "MH Case Worker" in the subject line. The CV should be in English and to be sent as word or pdf attachments.

Only shortlisted candidates will be contacted. Thank you for your interest in joining Amel Association.

Amel Association International (Amel) is a Lebanese and non-sectarian NGO created in 1979. Amel works through 27 centers, 6 mobile medical units, 2 mobile education units and 1 protection unit, and for more than 40 years has supported the poorest regions of Lebanon, from Beirut and its South Suburbs to Mount Lebanon, Bekaa and South Lebanon. Amel offers accessible services for all in the following fields: food security, health, education, protection, child protection, gender-based violence, livelihood, promotion and protection of human rights, rural development.

Contact Person Name: 
Jocelyne Hassaba
Contact Person Email: 

Essential Duties and Responsibilities

  • Ability to conduct a full assessment of a person’s needs including mental health needs and refer people in need of mental health support/treatment to the proper mental health professional within the PHC’s mental health unit.
  • Fill the intake form for each beneficiary accessing the mental health services. Effectively assess and support persons in crisis. Provide appropriate psycho-social support including home-visits and psychoeducation to beneficiaries when needed and their families.
  • Provide case-management and follow up on appointment’s scheduling for beneficiaries accessing the mental health (MH) services. Ability to identify and mobilize resources in the beneficiary’s family/community.
  • Coordinate with the multidisciplinary team for the implementation of all MH interventions and activities. Facilitate the integration of MH into primary health care (PHC)in coordination with the PHC’s head of center.
  • Organize outreach activities within the surrounding communities and provide awareness sessions inside and outside the PHC.
  • Participate in network/coordination meetings with key actors, NGO’s/INGO’s, local authorities, hospitals etc.
  • Act as the PHC focal point for matters related to MH. Be responsible for the MH helpline.
  • Report on mental health and data collection, respecting deadlines.
  • Participate in related training and internal meetings.


  • Behave with self-restraint at all times and respect the dignity and confidentiality of the beneficiaries.
  • Work as part of a team and participate in all activities of the mental health unit.
  • Believe in concepts of equity, human rights, neutrality and impartiality.
  • Demonstrate motivation and creativity at work.
  • Respect each team member’s and partner’s position, work and specialty.
  • Demonstrate cultural sensitivity.


  • University degree in the field of psychology or social work(medico-social).
  • Experience
  • A minimum of 2 years work experience in the field of mental health.
  • Previous working experience with INGO/NGO in a similar position is required.
  • Previous training on MHGAP is preferred.

Knowledge, Skills and Abilities

  • Belief in a comprehensive and holistic approach towards positive mental health.
  • Excellence in organizing, planning and prioritizing tasks.
  • Strong ability to observe, analyze, report and take initiative. Ability to identify strengths and weakness and in proposing shared solutions for the continuous improvement of providing quality services.
  • Ability to work with a team as well as to work independently. Professional attitude and the ability to build successful working relationships. Demonstrates excellent communication, problem, solving,
  • interpersonal and conflict resolution skills.
  • Understanding of the coordination mechanisms in Lebanon, able to navigate meetings and networking with confidence and competence.
  • Demonstrates ability to adhere to ethical considerations and principles with regard to work with vulnerable populations.
  • High degree of responsibility, initiative, emotional stability, culturally sensitive to those receiving aid.
  • Proficiency with Microsoft word and Excel and internet use. Arabic and English languages are mandatory.


Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.

Last modified: 
11 Jun, 2024
Intervention Sector(s):
Mental Health
Application Deadline:
Tuesday, 25 June 2024
Contract Type:
Full Time
Period of Employment:
One year renewable
Salary Range:
1200 to 1500 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
University degree in the field of psychology or social work(medico-social)
Experience Requirements:
2 to 3 years
Arabic Language:
English Language:
French Language:
  • Lebanon
  • Baalbek-Hermel
  • Baalbek
  • Douris