Case Worker

The René Moawad Foundation has a zero tolerance to Sexual Exploitation and Abuse of beneficiaries.  Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, always (both during work hours and outside work hours).  Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training.  All staff must ensure that they understand and act in accordance with this clause.

The René Moawad Foundation is an Equal Opportunity Employer. THE René Moawad Foundation considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The René Moawad Foundation (RMF) is seeking to recruit a “Case Worker” for “Upscaling Shelter, Food Security, Protection, and GBV services to extremely vulnerable individuals in North-Lebanon and Akkar” Project supported by OCHA Lebanon through Lebanon Humanitarian Fund (LHF).

The Case Worker will be responsible for providing social services ensuring in line with key child protection principles including best interests of the child, confidentiality, do no harm and child participation. The case worker will work closely with at high risk of harm providing case management services in line with Lebanon’s Standard Operating procedures, and Global minimum standards of child protection case management. The case worker will work in North Lebanon and Akkar governorates conducting home visits, weekly and/or daily follow up on project’s cases; and monitoring cases’ progress in line with case action plans. The case worker will also be responsible for closely coordinating with relevant external agencies for service provision and referrals to national mechanisms to report cases of children at high risk of harm as per the National SOP’s in order to ensure the child’s best interests. Throughout the implementation of the program the case worker will be committed to supporting the National system through coordination, exploring opportunities for collaboration, information sharing on services, in addition to adhering to National policies, legal framework etc.

Major Responsibilities: 

• Identify cases of at high risk of harm;
• Provide case management services and maintain excellent documentation of files in line with the National Standard Operating Procedures for case management & Global Child Protection Case Management Guidelines;
• The case worker will assume full responsibility to assess the level of risk that a child is exposed to, and immediately report any cases that could evolve into high risk cases to the leader of the case management unit at RMF;
• Represent RMF well by maintaining regular communication with external referral agencies for service provision, & understanding the relevant criteria;
• Remain abreast of developments in the field of service provisions, which includes maintaining and updating spreadsheet with mapped services and focal points for service provisions;
• Participate actively in weekly case management team meeting remaining open to feedback and self-reflection; and,
• Ensure full responsibility and accountability –for maintaining, drafting and updating reports which include case management reports.

   

Professional Standards:

All RMF staff are required to adhere to the RMF policies and practices with respect to child protection minimum standards, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

Job Requirements:

• Demonstrate determination, focus and dedication to seeing through complex and time- consuming processes.
• Excellent critical thinking skills when assessing approaches to advocating for services.
• University degree in psychology, social work, human rights, or related degree preferred.
• Minimum of 4 years of experience in working in case management.
• Demonstrate understanding of working with children and particularly vulnerable children.
• Personal qualities: Great teammate, flexible, solutions-oriented, network-builder, able to handle pressure well and work in cross-cultural setting.
• Fluency in written and spoken Arabic and English.