Training and Development Center Maintenance Officer

Essential Responsibilities and Duties

1. Ensures that basic facilities (water, heating, cooling, sanitation, electricity, IT software and systems) are well maintained and operational at all times
2. Performs preventive & basic maintenance taking into consideration safety procedures
3. Coordinates, accompanies and supervises contractors as they perform routine or emergency maintenance
4. Assists with any emergency requests in case of equipment failures
5. Sets up printers/laptops and other peripherals as needed
6. Greets and welcomes guests to the training center
7. Supports in training activities including table set-up, translation and audio-visual equipment
8. Ensures all purchases are compliant before submission for payment to finance
9. Assists the Training and Development Center Director
10. Supports with the supervision of the cleaning staff and contractors and ensures the cleanliness of the center at all times
11. Provides monthly reports about the consumption of Diesel, electricity, internet consumption, contracting fees
12. Able to work during weekends and at night

Behavioral Competencies 

• High accountability
• Advanced communication & interpersonal skills
• Ability to cope with pressure
• Ability customer-focus
• Strong initiative and self-motivation
• Advanced planning & organizing skills
• High teamwork

Function Specific Experience

• Experience in electrical and IT software and systems
• Experience in maintenance works
• Experience in/familiarity with customer service best practices
• Experience in the Red Cross is highly preferred

Technical Competencies

• Proficient in electrical and IT software and systems
• Proficient in facilities maintenance activities