Human Resources and Administration Officer

DRC has been responding to various humanitarian crises in Lebanon since 2004, working with Palestinian, Iraqi and Syrian refugees. DRC received registration from the Ministry of Interior in 2011, and since then has focused primarily on responding to the Syrian refugee crisis in Lebanon and the resulting impact on Lebanese host community. DRC Lebanon’s focus is to ensure that we are able to respond to critical emerging humanitarian needs whilst improve the living conditions of displacement-affected populations and contribute to the achievement of durable solutions.   With an annual portfolio of $12million, and with approximately 200+ staff, DRC is focusing its response in protection and economic recovery (Ec-Rec) sector in Bekka, North Lebanon and Beirut. DRC is also contributing to the evidence base and coordination structures in country through our Evidence Generation and referral information management (RIMs) teams. 

About the job

This role has a field office and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the implementation of country strategies, which are translated into action plans and day-to-day tasks. The role provides HR and Admintration support to field office. Your main duties and responsibilities will be:

Human Resources

• Ensure the general HR standards & procedures defined in DRC Operations Handbook are applied and compliant at all times
• Support with all phases of recruitment
• Prepare and update briefing/induction packages for new staff and oversee/coordinate the induction process
• Assist with the Performance & Development Process
• Coordinate and develop a DRC training scheme for DRC employees with the help of the DRC Learning Catalogue
• Draft new and renewed contracts and other personnel-related issues with special attention to compensation and benefits
• Prepare, advice and oversee staff leaves and absences.
• Assist with the management of staff complaints through DRC established mechanisms and ensures DRC Code of Conduct is understood and abided at all times
• Focal point for the liaison for the medical insurance of staff to support on different related issues.
• Support staff development activities including promoting the DRC Learning Catalogue.
• Ensure than onboarding and exit procedures are made for all staff in coordination with Logistics and Safety Department

Administration

• Coordinate the organization of field visits for external visitors in terms of housing and transport
• Act as focal point for the administration of tenancy agreements & liaise with lessors
• Monitoring and maintaining office equipment and inventory supplies; orders replacement supplies as needed
• Manage all contract arrangements with lessors and ensuring that contractual obligations are adhered to.
• Lease new offices and houses by selecting suitable location and prepare contracts with close collaboration with security focal points.
• Ensuring that stationery and other office materials are stocked and made efficient use of and where/when required, ensure GHs materials are maintained.
• Close collaboration with the telecommunication companies’ representatives for any clarifications regarding the phone contracts and bills, number transfers in new sim cards and PUK code requests.
• Monthly checking of the mobile phone bills for any excess in the standard cost and sending informative emails to the respective employees.
• Ensure that all office systems and equipment (power, water, telephone, photocopier, fax, etc.) are in good working order, working closely with Supply Chain to ensure that requests are raised for repairs/maintenance and payment requests are made on timely basis
• keep track of keys, IDs and other administrative equipment distributed to staff, records should be established and signed by each staff member
• Manage all contract arrangements with lessors and ensuring that contractual obligations are adhered to and payments are tracked and made on timely basis
• Day to day supervision of the office cleaners.

About you

To be successful in this role we expect you to have a University degree in HR Management, Business Administration or equivalent professional qualification. Moreover, we also expect the following:

Required

• Minimum 2 years of relevant work experience in similar field.
• Advanced English proficiency
• Fluency in local language
• Experience in organizing and facilitating capacity-building initiatives, including trainings for colleagues and partners.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

• Contract length: Until the end of June 2023
• Band/Level: H
• Duty Station: North
• Start date: 15th of November 2022

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact [email protected] .