Housekeeper

Background

FIRST Step Together Association (FISTA) is a non-governmental organization dedicated to supporting individuals with cognitive impairments, communication disorders, psycho-motor difficulties, learning disabilities, attention deficit disorders, hyperactivity, behavioral, and psycho-social problems. Established in 1993 and located in North Lebanon, FISTA’s mission is to provide education, vocational training, and professional rehabilitation for persons with disabilities, and to advocate for their rights. FISTA adheres to a strict zero-tolerance policy against any form of gift, favor, or hospitality offered to its staff by suppliers. This policy extends to a firm stance against sexual harassment, exploitation, abuse, and child abuse, with a commitment to thoroughly investigate all allegations and take appropriate disciplinary action when necessary.

FISTA is looking for a Housekeeper under the “Shabake2” Project which aims to enhance the resilience of civil society organizations in Lebanon to improve crisis prevention and management.

The primary role of the Housekeeper at FISTA is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Key Responsibilities:

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Qualifications and Experience

• Proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising