OPEN TENDER FOR TAXI SERVICES FOR INTERNATIONAL ALERT

About the Organization

1. Scope of Services:

The selected taxi service provider will be responsible for offering transportation services to International Alert staff. The services required include, but are not limited to:

• Point-to-point transportation within the city, including official meetings and events.
• Transportation for field visits and project-related activities.
• On-demand transportation requests as per the organization's requirements.

2. Requirements:

To be eligible for consideration, service providers must meet the following requirements:

• GPS System: All cars associated with the taxi company must be equipped with a GPS system.

• Legal Compliance: Possession of all relevant licenses, permits, and registrations required by local authorities to operate taxi services.

• Insurance: Comprehensive insurance coverage for all vehicles and passengers, with valid insurance certificates provided.

• Professional Drivers: Drivers must be well-trained, courteous, and knowledgeable about local routes, traffic regulations, and customer service. Only drivers with long-term contracts with the taxi company are permitted to handle orders.

• Drivers' Legal Documents: The selected company must share the criminal records of the drivers.

• Driver Agreements: Drivers must sign a consent form and a code of conduct, either provided by the company or by International Alert. Only drivers with fixed contracts, not freelancers, may be responsible for trips.

• Safety Standards: Implementation of safety protocols to always ensure the security and well-being of passengers.

• Accessibility: Provision of accessible vehicles for passengers with disabilities, as needed.

• Availability: Ability to provide services 24/7, including weekends and holidays, with prompt response times.

3. Payment Method:

Payment will be made via bank transfer or fresh dollar cheque at the end of each month. The payment details will be provided by International Alert upon acceptance of the proposal.

4. Free Cancellation Policy:

The company is expected to offer a free cancellation policy for taxi service reservations. This policy should allow International Alert staff to cancel their reservations without incurring any charges.

5. Long-Term Agreement:

International Alert is seeking to establish a one-year long-term agreement with the selected company to provide recurring transportation services. The initial contract will cover ongoing transportation needs, with the possibility of renewal based on satisfactory performance.

6. Proposal Submission:

Proposals must be submitted no later than June 7, 2024.

7. Proposal Evaluation:

Proposals will be evaluated based on the following criteria:

-Compliance with requirements and specifications outlined in the tender document.

-Quality and suitability of the proposed fleet and drivers.

-Pricing competitiveness.

-Company reputation.

-Ability to meet the organization's needs efficiently and effectively.