Programme & Operations Officer (Full Time)

Role mission (summary): 

As the Programme & Operations officer at Codi Lebanon, your mission is to ensure efficient day-to-day operations and administrative delivery of our programmes, you'll coordinate with teams, analyze processes, and provide data-driven insights to drive action. This is a multi-faceted role across critical areas of responsibility and will require excellent organisation and communication skills.

Responsibilities & Tasks
Day-to-day communication and coordination: 

• Handle incoming requests and inquiries from various stakeholders (e.g. applicants / partners) from Codi’s key communication channels (e.g. calls / WhatsApp / Social Media inboxes) 
• Manage key internal communication to team and students on relevant platforms (incl. Daily attendance) 
• Manage Codi team calendar  
• Develop and update project documentation and draft reports 

Student outreach and recruitment: 

• Manage streamlined student outreach and recruitment processes for Codi’s programmes (cross location: Beirut / Tripoli)
• Manage all incoming applications and contact with potential students (through phone/e-mail / WhatsApp), including organising events such as information sessions and workshops
• Coordinate activities (incl. Info session) with pre-selected NGO recruitment partners 
• Follow up with all student applications across locations (incl. Acceptance/rejection emails) 
• Participate in applicant interviews (admin & motivation) and prepare student / interview databases 

Accounting and Financial Entries:

• Maintain and update financial records, including accounts payables and receivables, general ledger, and journal entries.
• Manage end-to-end process (data entry to reporting) of accurate invoices, receipts, payments, and other financial transactions on a daily basis.
• Reconcile bank statements to ensure accurate and up-to-date financial information.

Procurement Management:

• Assist in managing the procurement process, including sourcing vendors, obtaining quotes, and evaluating proposals.
• Coordinate with suppliers to ensure timely delivery of goods and services, resolving procurement-related issues.
• Maintain accurate records of procurement activities, contracts, and supplier information.

Management support : 

• Track Codi team productivity calendar (incl. days off / sick leave and remote work) 
• Ensure all Central Team processes (incl. student recruitment) are continuously and consistently documented 

Requirements (what we look for): 

• Fluency in English and Arabic  
• Excellent verbal and written communication skills in English 
• Enthusiastic, well-organised, efficient, flexible, growth mindset 
• Ability to participate within a multidisciplinary team and act autonomously as relevant
• Fast learner, happy to work independently and a good team player with a “can do” attitude
• Excellent knowledge of Microsoft / Google products (especially Excel and Sheets)
• Strong customer focus; excellent problem solving, time management, and analytical skills

Benefits

• Receive structured training and ongoing mentoring
• Gain valuable and transferrable hands-on experience
• Have the opportunity to work with people from different countries 
• Full-time employment (5 days/week, approx. 8 hours/day)
• Compensation based on experience