Area Hospitalization Medical Officer

Conducts daily visits to contracted hospitals to verify patients’ admissions and ensure compliance with admission criteria for self-admitted patients or for patients referred by Health Centres’ Medical Officers, in case of secondary and/or tertiary hospitalization care;

Directs the implementation of hospitalization services in his/her Area in coordination with the AHO and other concerned personnel; covers areas of hospitalization activity to ensure that relevant procedural requirements are fulfilled while delivering a quality, cost-effective service to patients; implements approved department policies, processes, and procedures and monitors adherence; assists the  AHO  in liaising  and maintaining contacts with NGOs, community leaders, governmental and municipal organizations and other bodies to enhance cross-functional responses to the health needs;

 Monitors the financial hospitalization expenditures against budget so that areas of unsatisfactory performance are identified and rectified promptly and potential performance improvement opportunities are capitalized upon; reviews hospitalization bills and hospitals’ admission documents before they are delivered to the Health Department to ensure clinical relevance of these admissions and their compliance with the agreed upon terms and conditions; 

Receives and investigates complaints from UNRWA-referred patients and solves their problems; monitors and measures the performance of contracted hospitals to guarantee the provision of good quality services to Palestine Refugees; this includes, but is not limited to, reviewing patients’ medical records in hospitals, calculating indicators, and monitoring the quality of standards;

 Provides quantitative and qualitative reports on the status of hospitalization in order to assist management in decision making;