Protection of Family Links Field Officer
- We thank you in advance for applying through the Link provided Protection of Family Links Field Officer as applications received through email will not be considered.
Due to the large volume of applicants, we are unable to respond to application’s queries. Only short-listed candidates will be contacted.
The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement – as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity.
We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming.
We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion.
We aim to ensure career development opportunities for staff, our delegation is responsible for setting objectives to ensure more diverse management teams in our context. In parallel, the HR / People and Culture (PAC) Team accompanies and supports this process with the aim of setting people up for success in their future roles.
The ICRC guarantees the protection of personal data and takes the necessary steps to protect employees’ personal data against unauthorized access and transfer. This also applies when the employer entrusts third parties with the processing, preservation and recording of personal data
Job Summary:
The Syria Support Protection of Family Links (PFL) Field Officer supports the implementation and monitoring of ICRC missing-related and PFL activities set by the Syria delegation for the Syria Protection Support (SYS) in Beirut.
Objectives and Tasks:
In line with existing working procedures, and institutional guidelines, the PFL Field Officer:
- Ensures the proper and timely treatment of all missing-related cases attributed to him/her in the STM inbox (dam_tracing_services). It includes, among others:
- The treatment of requests in a timely and professional manner, including internal and external follow-up of requests.
- Ensuring proper individual follow-up of cases, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies.
- Ensuring the sharing of information.
- Ensuring the filing and archiving of relevant documents.
- Ensures data quality of TC/AoA received from abroad and from Syria.
- Analyses the humanitarian environment, keeps him/herself abreast on the political developments in the country, and documents herself on the history of the issue of PFL and missing person files in Syria.
- Translates or interprets upon request.
- Carries out additional tasks relating to PFL/Missing in Syria.
GENERAL DUTIES
- Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
- Understands and adheres to the ICRC Code of Conduct
- Understands the roles of the components of the International Red Cross and Red Crescent Movement
- Respects and observes staff regulations and security rules at all times
- Represents the ICRC in a professional manner at all times
- Develops and maintains a pleasant and conducive working environment with colleagues and line managers
- Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
- May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary
Position Requirements:
Minimum Qualifications:
Years of experience required: 2 to 3 years of experience in Social Worker or Call operator or in a similar field
Level of education: Bachelor’s degree.
Field of education: Social Work, international affairs, or similar fields.
Languages: Arabic (Native) English (Full Professional working)
Computer Literacy: Intermediate
Required Competencies
- Leadership (Basic)
- Accountability (Proficient)
- People management (Basic)
- Teamwork & Collaboration (Proficient)
- Representing the ICRC (Basic)
- Beneficiary & Client focused (Proficient)
Job Details:
Job Location: Beirut, Lebanon
Working Schedule: Monday to Friday from 8am to 5 pm
Contract Type: Fixed Term, from May 2024 till September 13, 2024
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
- Lebanon
- Beirut
- Beirut