Information Management Support

INTERSOS is a non-profit humanitarian aid organization that works to bring assistance to people in danger, victims of natural disasters and armed conflicts. Established in 1992 with support from the Italian Federation of Trade Unions, its actions are based on the values of solidarity, justice, human dignity, equal rights and opportunities for all people and respect for diversity and coexistence, paying particular attention to the most vulnerable and the unprotected.

INTERSOS identifies with the core values of CONCORD, the European Confederation of NGOs; it adheres to international codes of conduct for humanitarian organizations and the values and principles expressed within those codes. INTERSOS is recognized by the Italian Ministry for Foreign Affairs, the European Commission and the principal UN agencies; it is privileged to hold an advisory status with the United Nations Economic and Social Council (ECOSOC).

INTERSOS is an independent association which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy coordinates, supports and monitors the planned activities in the countries of intervention carried out by decentralized offices.

Job Title : Information Management Support
Reports to : MEAL/Reporting Officer
Duty Station : Bekaa, Lebanon
Position Type : Full Time

Job Purpose:

Supports thoroughly the Information Management unit of the all the base projects in the constant availability of updated project linked data (PM/LA, CM, CS, OV), their correct entry into external and internal data bases, their maintenance and analysis with support of the project managers/officers and MEAL manager/officers.

Generic Duties:

1. Assists the MEAL/Reporting Officer in the preparation and revision of data and M&E reports related to field activities donor reports and other ad hoc reports.
2. Works for finalizing the weekly, monthly and quarterly report of all implemented activities.
3. Further to proper check-ups enters on daily base all data into external (UN & partner) and internal (INTERSOS) data bases.
4. Assist in Enhancing online reporting dashboards
5. Assist the project Officers/assistant in preparing the monthly reports;in using new databases, new forms for the different sub-sectors to the project. 6. Responsible for storing, categorising and maintaining databases.
7. Enter and and assist in in data analyze for implementation and MEAL activities as well as help with reporting. 8. Assist MEAL/Reporting officer in Checking, cleaning and verifing data quality and accurate reporting from the field level to the Data Unit focusing on clarity, accuracy, consistency and reliability.
9. Monitor the accuracy of collected data.
10. Support the Reporting department in cloud-based IT tool development (LIPP and other platforms)
11. Assist in the generation of the final reporting of the project via post implementation analysis
12. Assist MEAL officer/assistant in M&E field activities if needed
13. Prepare Data, tools and initial data analysis requested by M&E team ( Officers/assistant/Manager).
14. May be asked to perform other related duties as identified by his supervisor or the head of base.

Specific Duties:
(Can be adapted to the particularities of the job location and the requirement of the project. This section shall be revised whenever a new employee is hired)

1. Support the IM department in cloud-based Information management tools maintenance.
2. Assist in Mannaging helpdesk request page on LIPP
3. Assist CIMO in conducting trainings to users on LIPP

Other tasks:

1. Conduct training for program team if needed for using new tools or databases and keep them up to date for any changes

Education:

- University degree in Information Technology, Statistics, or related field.

Competencies: (Knowledge, Skills & Abilities)

Professional Competencies:
- 1 to 2 years of relevant work experience.
- MS proficiency (Word, Excel, etc.).
- Reporting skills.
- Good level of numeracy.
- Preferable to Have good command of at least one major database technology, (for example: Access, Excel), in and general knowledge of database management and statistic tool

Behavioural competencies:
- High level of confidentiality and respect of data protection protocols;
- Attention to details.
- Analytical thinking.
- Teamwork
- Communication Skills
- Planning and Organizing (Ability to work under pressure, independently, and with limited supervision)
- Flexibility and adaptability
- Initiative
- Humanitarian motivation and commitment to INTERSOS values
- Respect of Intersos policies and procedures

Languages:
- Fluency in Arabic.
- Excellent in English.