Social Worker

1- GENERAL OBJECTIVE:
Under the direct supervision of the Protection Team Manager, the Social Worker (SW) is in charge of the implementation and supervision of community-based activities, including life skills, psychosocial, key community members, awareness sessions and the management of the outreach volunteers in the area of intervention.
Based on the context and in case of emergency, the SW is deployed to support the emergency response and collaborate with other teams.

2- RESPONSABILITIES AND TASKS:
ROLE AND RESPONSIBILITIES:
The Social Worker is responsible for supporting the start-up and the implementation of community-based activities, promotes community mobilization and participates to community-based events. The SW provides support in the design of the life skills and awareness sessions plans and tools, and is in charge of conducting life skills and PSS sessions. In addition to the management of the daily activities of the Outreach Volunteers, the SW is responsible in mobilizing and identifying the key community members in the area of intervention, design and conduct trainings for them on protection related topics. In close collaboration with the PTM, GBV Specialist and the Protection Inclusion Advisor, the SW will organize community-led safety audits and accessibility assessments to provide recommendations to the shelter team for rehabilitation works.

SPECIFIC OBJECTIVE AND LINKED ACTIVITIES:
1. COMMUNITY-BASED PROTECTION AND AWARENESS RAISING ACTIVITIES
- Identify primarily active community groups and persons/role models/key informants/volunteers;
- Conduct training for KCM (i.e. Protection core Concepts, Safe identification and referrals; Disability and
Inclusions, GBV core concepts and risk mitigation, etc.);
- Plan and organize assessment of needs (i.e. FGD, PA, interviews, outreach activities), as well as safety audits
and accessibility assessment;
- Propose and support community-based events, in coordination with Community Volunteers, other teams
and partners, aiming to raise awareness on protection topics;
- Actively contribute to the design on activities aimed at building the capacities and knowledge of PoC, such
as Life skills sessions and Awareness sessions.
- Plan and implement life skills and PSS sessions for the targeted populations;
- Contribute to the development of communication material on protection topics (i.e. Key Community
members, Life Skills, Awareness sessions); Provide information on the services available to refugees and
vulnerable host communities;
- Refer, when needed, PoCs attending community-based activities to the Case Workers;
- Gather all the referrals from Community Outreach Volunteers and regularly share them with the Case
Workers;
- Conduct field monitoring visits regularly to provide support to the outreach volunteers & to ensure quality
implementation;
- Train the outreach volunteers on protection-related topics
- Prepare monthly work plan for the Ovs and supervise daily the Community Outreach Volunteer’s activities;
- Gather all data from the OVs (i.e. attendance sheets, time sheets, IDs, etc.) and share them with the
Protection Technical Manager and other relevant departments for the preparation of agreements and
remunerations when applicable;
- Raise purchase requests for all the CBA activities Prepare the payments for the OVs on a monthly basis;
- Plan and request the materials needed for the activities to the PTM;

2. DEPLOYMENT TO EMERGENCY RESPONSE
- Participate in sensitization activities at community level, in coordination with Community Volunteers and
the Health team, on protection issues but also on COVID-19 related precautions measures.

3. COORDINATION WITH INTERNAL AND EXTERNAL ACTORS
- Organize information meetings in concerned municipalities to present PU-AMI Protection
intervention and explain the role of the Social Worker;
- Contribute to the protection mainstreaming in activities implemented by other teams at base
level through the provision of protection training;
- Regularly coordinate with the Referral Officers, and actively contribute to the maintenance of
an up-to-date service mapping of the service providers operating in the area of implementation;
- Participate in trainings, case conferences and meetings in coordination with the Protection
Technical Advisor.

4. REPORTING
- Provide monthly and Quarterly activity reports to the line manager (tracking sheets, narrative reports, etc.)
for monitoring and reporting purposes;
- Conduct analysis the pre-post tests for all activities;
- Ensure proper documentation of data collected (hard and soft copies);
- Shares information on field-level successes and challenges with the line manager;
- Report on progress of protection activities to the line manager;
- Report on any trend related to protection and propose adaptation measures.

The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

3-QUALIFICATIONS:

MANDATORY REQUIREMENTS:
- Language skills: Fluent in Arabic and good command of English (speaking, reading, writing)
- Education degree: Social Sciences License or equivalent diploma
- Work experience: 2 years, preferably with NGOs
- Knowledge and skills: Good knowledge of Protection minimum standards, Protection principles and PSEA; Good knowledge and experience in Community-Based Protection Activities; Capacity to building meaningful relationship among the communities; Strong facilitation skills; Contextual awareness
- Computer skills: Good command of Word and Excel
- Other: Excellent communication skills, including active listening; Good analytical skills; Teamwork; Good organizational skills; Respect of professional confidentiality; Patience

ASSETS:
 Transversals skills:
- Conflict resolution and diplomacy experience
- Good understanding of the local context
- Reliability
- Ability to take initiative to deal with difficulties encountered in daily work
- Capacity to work in a multidisciplinary and multicultural team
- Ability to adapt or change priorities according to changing situation within the mission or
organization itself
- Ability to analyze and suggest improvements of the activities
- Well organized and hard worker
- Able to manage stress and pressure
- Ability to remain neutral and put interest of beneficiary population first