UNV Program Support Officer - SMEs Community Coordination - Amman, Jordan

UN Entity: ESCWA

Assignment Context:
This assignment involves coordinating community engagement for a project aimed at enhancing MSMEs' infrastructure and internationalization in the Arab region. The role includes organizing training sessions and workshops, conducting outreach activities, and facilitating MSME participation in regional and global forums to empower them and improve their operational environment.

Task description:
1. Identify and engage with MSME communities in the target countries.
2. Coordinate and facilitate the organization of national training sessions and workshops for MSMEs.
3. Conduct outreach activities to engage MSME communities and disseminate information about the ecommerce platform.
4. Collect and solicit feedback from MSME communities to enhance the usability and effectiveness of the ecommerce platform.
5. Collaborate with local partners and stakeholders to deliver relevant training sessions tailored to the needs of MSMEs.
6. Ensure continuous communication with MSME communities, addressing their concerns and providing support as needed.
7. Assist in organizing annual inperson national events for MSMEs to participate in dialogues, best practice exchanges, and training sessions.
8. Monitor and evaluate the impact of training programs and outreach activities on MSMEs.
9. Support the development of promotional materials and communication strategies to enhance MSMEs' visibility and connectedness.
10. Track and report on the progress and outcomes of community coordination activities to the project manager and stakeholders.
11. Facilitate the participation of selected MSMEs in regional and global forums, including the ASMES event.
12. Provide logistical support for national events, including travel and accommodation arrangements for MSME participants.

Languages
English, Level: Fluent, Required
Arabic, Level: Fluent, Required

Required Experience:
3 years of experience in project assistance

Inclusivity statement:
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements
Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy

Living conditions and remarks
Location: The Hashemite Kingdom of Jordan is located in the Middle East. Bound by Syria to the north, Iraq to the northeast, Saudi Arabia to the east and south, Red Sea to the south and the Palestinian National Authority to the west.

Weather: Jordan’s climate can be classified as semi-arid (Bsh) on the Koeppen-Geiger classification. It features a hot, dry climate characterized by long, hot, dry summers and short, cool winters. The climate is influenced by Jordan's location between the subtropical aridity of the Arabian desert areas and the subtropical humidity of the eastern Mediterranean area. January is the coldest month, with temperatures from 5°C to 10°C, and August is the hottest month at 20°C to 35°C. Daily temperatures can be quite hot, especially in the summer; on some days it can be 40°C or more, especially when a hot, dry southerly wind blows. Such winds can sometimes be very strong and can cause sandstorms.
About 70 percent of the average rainfall in the country falls between November and March; June through August are often rainless. Rainfall varies from season to season and from year to year. Precipitation is often concentrated in violent storms, causing erosion and local flooding, especially in the winter months.

Safety and Security: Jordan is a relatively stable country. The potentials for internal or external armed conflict are considered very unlikely in the current political environment. Peaceful demonstrations, and sometimes road blockages, do occur in Jordan, motivated by domestic factors such as unemployment, deprivation of resources and development or for regional issues such as solidarity with the Palestinian cause or with the Syrian crises. Most of these events are driven by civil society unions and Islamic parties. Domestic tribal civil unrest sometimes turns violent, especially outside main cities, due to tribal disputes or socio-economic reasons. In all occasions law enforcement agencies usually manage to contain the situation rapidly.
Road traffic accidents are the primary threat against UN personnel in Jordan. Poor road conditions and bad driving behaviours are the main reasons for the high rate of traffic accidents.
Amman is a category A duty station with security level 1.

Transportation and housing: Taxis as well as ride-hailing services (Uber and Careem) are abundant and affordable in Amman. Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Public minibuses are the most common form of public transport. They normally only leave when full, so waiting times of an hour or more are inevitable, especially in rural areas. The larger air-con buses offer a speedy and reliable service, departing according to a fixed schedule. Housing is readily available with rents for one- to two-bedroom apartments ranging between 500 and 800 JD (1 JD = 0.708 USD) depending on the location.

Health Services: Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Almost all doctors (and most pharmacists) speak English; many have studied abroad.

Language: The official language of Jordan is Arabic, but English is widely spoken – especially in the cities. Many Jordanians have travelled or have been educated abroad so French, German, Italian and Spanish are also spoken, but to a lesser extent.

Learn more about Jordan from the Ministry of Tourism’s website:
https://www.mota.gov.jo/Default/En