TIG-Case Worker

PLEASE MENTION THE CODE TIG IN YOUR EMAIL SUBJECT

Operational Activities

·      Provide listening and counseling services to beneficiaries (children and their parents/caregivers),

·      Liaise with lawyers, the Line manager and to the judicial chamber and the judges the critical cases for final approval on the actions to be taken, and refer beneficiaries to relevant service providers when needed

·      Conduct home visits to assess the needs of the beneficiaries

·      Conduct field visits depending on the follow-up to be provided to each beneficiary (hospitals, schools…)

·      Collaborate with SW colleagues to identify participants for the sessions

·      Ensure proper follow up on all actions to be considered for individual cases till achieving desired results

·     Report to the Line manager and to the judicial chamber and the judges the critical cases for final approval on the actions to be taken

·      Prepare progress monthly reports on cases of beneficiaries and on activities implemented

·      Update weekly the beneficiaries list

·      Participate in training, conferences and attend meetings

·      Assess, plan and implement activities in coordination with the head of center / social worker and/or field coordinator when necessary

·      Refer traumatized cases to the psychologist for counseling and assistance

·      Perform administrative and secretarial support functions following up on financial matter.

• Writing reports for the judicial chamber and the judges and the line managers

Generic Duties

• Follow movement social operational policy and procedures
• Respect the internal policies and procedures for example: dress code, attendance, discipline, etc.
• Complete schedules, activity planners, monitor staff availability and act against any shortfalls
•  Resolve any staff issues and escalate any unresolved issue to the related manager
• Perform other related duties as assigned by the supervisor

           PHYSICAL EFFORT

• Mainly sitting. Standing, walking throughout the day for short periods