Operations Manager

Strategic Planning

1. Develop Operational Plans:
   • Develop the strategy of the operations department in line with the overall vision of Mouvement Social.
   • Monitor the proper implementation of the operations department strategy.
   • Maintain and update the operations department strategy.
   • Set clear objectives and performance indicators for various projects and initiatives.
2. Resource Allocation:
   • Efficiently allocate resources to meet programs goals and needs.
   • Ensure efficient use of resources to improve impact of the operation and programs.
3. Business Development:
   • Ensure and oversee the development and implementation of all Business Development Activities including drafting and presentation of proposal.

Program Management

1. Project Oversight:
   • Initiate the coordination with donors on all proposal and projects with respect to documentation, monitoring and evaluation, reporting, and compliance.
   • Monitor the coordination with donors.
   • Act as focal point for the coordinators from one side and the donors from another side.
   • Monitor and supervise ongoing projects to ensure they meet objectives, timelines, and budgets.
   • Provide support and guidance to project managers and teams.
2. Quality Assurance:
   • Define and implement the programs’ priorities in terms of compliance to the rules and regulations.
   • Oversee the MEAL strategy and tools
   • Act as a coach for the MEAL manager.
   • Make sure that all MS policies and procedures are being adopted and implemented.
   • Implement quality control measures to ensure high standards of project delivery.
   • Conduct regular evaluations and assessments of programs and projects.

Human Resources Management

1. Staff Supervision:
   • Lead, mentor, and supervise the operations & different projects team.
   • Close coordination with all MS departments staff.
   • Close coordination with all MS head of centers.

Reporting and Documentation

1. Progress Reports:
   • Prepare regular reports on operational progress and project progress mentioning the financial status.
   • Ensure transparency and accountability in all reporting activities.
2. Data Management:
   • Oversee the collection, analysis, and management of data related to operations and projects.
   • Use data insights to inform the management and improve change management process.
   • Ensure proper documentation, filing and compliance.