Information Management Officer

The purpose of information management officer role is to improve existing data management systems and processes and ensure that meaningful program information from internal and external sources are collected to support accurate reporting, decision making, and stronger positioning of WV Lebanon.

Task and Responsibilities:

Information Management and reporting - 75%

Design/develop, test, maintain, support and improve the database and database management systems in coordination with the Field Operations team and in accordance with the reporting requirements (internal and external)

In coordination with the Field Operations team, develop appropriate templates for data collection and beneficiary records and create the needed summaries for data analysis and reporting requirements.

In coordination with the Field Operations team, develop the relevant project and program MoVs in compliance with the project/donor requirements.

Ensure that the database and tools are continually updated and improved.

Manage data systems according to internal protocols and strategy development.

Export and clean program online data, before sharing it with the Field Operations team.

Develop the pre/post tools, maintain cleaning of data and do the reporting on the relevant platform when needed.

Monitor compliance with and the effectiveness of the information security, data protection principles policies and standards.

Produce summaries, dashboards and graphical reports.

Deal with beneficiaries’ information in strict confidentiality and according to the data protection policies in place

Coordinate with the MEAL team for spot checks  on MoVs and indicators’ reporting

Ensure Continuous Networking and Capacity Building - 25%

Train the team on how to use and maintain the tools developed.

Provide continuous technical guidance and troubleshooting support to field staff when needed.

Attend related IM and sectoral trainings and capacity building Workshops.

Attend and participate actively in IM working group meetings and share relevant information with the IM and program teams.

Attend and participate in capacity building trainings locally and internationally.

Perform other duties as required - 5%

Attend start-up and close-up workshop.

Attend and participate in WVL’s spiritual nurture and other organizational events.

Responsible of own security and actively contribute to a positive security culture.

Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

Perform other duties as assigned by the Line Manager.

Provide support in various IT-related tasks.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Minimum of 2 years of previous experience in managing organizational data for various projects.

Mandatory proficiency in Microsoft Access and Excel.

Expertise in SQL is required.

Proficiency in PowerBi is a plus.

Experience with online databases and GIS applications is a plus

Ability to consolidate information into visual presentations (factsheets, charts, graphs, tables)

Excellent written and spoken proficiency in both English and Arabic.

Strong written and verbal communication skills.

Bachelor's degree in Software Engineering, Data Analysis, or a related field.

Valid driving license (in Lebanon) for more than 2 years is required

Knowledge in the WASH (Water, Sanitation, and Hygiene) sector and related activities is a plus.

Experience with NGOs is advantageous.