Alternative Tour Guide Operational Manager
In order to confirm your interest, please fill the form at this link: https://forms.gle/rMKsk6dwaVcoVWGp8 (you might need to copy-paste the link)
You will be asked to send a CV and a cover letter.
ATB Operational Manager
Alternative Tour Beirut is a Beirut based social enterprise. ATB was established in the summer of 2015 to provide a holistic, local and complex perspective on Beirut. Our mission is to disseminate knowledge about the city’s complex dimensions using experiences such as walking, learning, team building, networking, branding experiences, incentive programs amongst others. We present Beirut and other cities from an alternative lens and our experiences adapt to the continuous changes of the city. ATB places itself at the cross-roads of tourism, education, sustainability, and social change.
ATB is looking for a part time operational manager for its operations in Beirut as well as for some other activities across Lebanon.
Your profile
Passionate about Beirut and cities
Experience in coordinating logistics and/or project management
Interest in history, politics, cultures
Studies in a field related to those topics is a plus
English Arabic bilingual, French and any other language is a plus
Experience in guiding, public speaking, is a plus
Tasks
Marketing and communication:
Posters:
Creating the design and making sure that the information on the poster is updated and correct
Distributing the posters in Beirut spots (coffeeshops, pubs, hotels, etc) once a month
Checking on the posters once a week - this could be one neighborhood per week
Hotels Beirut Based:
Distributing posters in hotels
Building connections with concierges and establishing ATB as the tour operator for Beirut
Social Media / Digital Presence / Soft skill tasks:
Publish Facebook events once a month
Post instagram pictures x 3 times a week
Collecting events happening in the city once a month
Checking emails daily / Responding to email inquiries / making sure that all requests are taken care of
Checking ATB’s phone / Whatsapp / Internet connection / daily basis and in particular before and after each tour
MChecking Google Registration Forms / updating them / sending confirmation emails / sending reminder emails before the tour and a follow-up email after each tour to collect feedback and reviews
Collecting client email lists and creating a database
Collecting emails of local operators and checking if there is room for some type of collaboration so that they can send clients our way
Community Building
Building connections with Embassies and NGOs as these are substantial piece of our market - this is also through the registration emails and making sure to keep an eye for emails that are Embassy/NGO based
Attending Events happening in Beirut and buzzing the word about ATB regularly
Collecting database with tourism operators outside of Lebanon that look like us (Europe, Turkey) and building some sort of collaborations
Team
Team meeting twice a month
Following up with the operations of the team and checking if there are any problems to solve
Collecting Cash
Making sure that the cash flow is correct with the number of attendees per tour
Track time via toggl application to check if over or under worked and optimize the team members time accordingly
Once a week a meeting with ATB’s manager to discuss opportunities/operations/
What ATB offers
A fair monthly salary
A dynamic and friendly work environment
Work from home or from the field - possibility of using the office in Zoqaq El Blat
Opportunities for growth (Salary, workload, type of work, location of work…)
Opportunities for professional development (Training)
Target start at the latest October 1
Only pre-selected candidates will be contacted - we apologize but we will not able to respond to others
ملاحظة:
دليل مدني، شبكة المجتمع المدني، يوفر للمنظمات منصة لنشر الوظائف, وليس مسؤول عن عملية التوظيف. كل منظمة مسجلة على دليل مدني هي مسؤولة بشكل فردي عن منشوراتها وعن عملية التوظيف.
- Lebanon