Online Facilitation Skills Trainer

Request for Quotation (RFQ)

For:    Trainers / consultants or a firm to deliver a 3 days training for local 18 facilitators on online facilitation skills/facilitation skills among groups in conflicts, 2 days delivery and 1 day reporting and liasing with the British Council Team.

Date: 27 Sept 2021

1          Overview of the British Council

1.1       The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise.

1.2       We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.

1.3       We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million people overall, including online and through our broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. Further information can be viewed at www.britishcouncil.org. 

2          Introduction and Specification

Increased Resilience project in Tripoli phase 4 aims to continue to increase the individual resilience of young women and men in 8 “hotspot” areas at risk of violent extremism (that is areas where significant recruitment to violent extremism has occurred and where violence ideology is increasing) in Tripoli city and its neighbourhoods. It will also increase the collective resilience among the different groups of young people that are at risk of VE and CSOs, from across divided communities, by enabling them to work together on a common objective.

The British Council operating in Lebanon is looking for trainers/firm or consultant who can deliver a 2 day’s training to help local CSO representatives to acquire online facilitation skills/facilitation skills with groups in conflicts and 1 day reporting and liasing with the British Council Team.

The supplier shall provide the following Services and Deliverables to the British Council:

• Prepare and submit all training materials covering the capacity building training topic, curriculum, to the British Council 1 week prior to the training
• Meet with the project manager and the PMER senior expert, to design the pre and post questionnaire and administer pre and post-tests to show the impact and the acquired knowledge of the attendees.
• Deliver 2 days training for the local CSOs representatives (18 participants), including 1 day for preparation, sharing agenda and reporting and liaising with British Council team.
• Submit End of assignment report on acquired knowledge including the trainees’ answers on pre and post-test highlighting, challenges, recommendations, and training outcomes.

Training outcomes

At the end of the training, the trainees should manifest an in depth understanding, and acquire tools in their hands to be able to:

• Facilitate dialogue sessions in the context of online conversations with vulnerable youth groups in a Do No Harm / Conflict Sensitive Approach.
• Create safe space for all participants to feel fully heard, respected, and supported.
• Learn about the Microsoft 365 tools that facilitate teamwork for all distant participants including:
  • Manage teams in Ms Teams, divide participants into separate rooms and move from one room to the other
  • Use Chat, Teams and Channels with groups in conflicts
  • Use mechanisms to understand the mood of participants Reactions and non-verbal communication
  • Use tools/ ways to ensure all participants are hearing the same message, ensuring to miscommunication is happening across participants/ facilitator – participant/participant

Required materials:

• Language of training:       Arabic/ English for technical terms
• Training materials including Power point presentation, Agenda of the workshop, exercises, tools – in English and Arabic
• pre and post-test questionnaire – In English and Arabic
• Submit end of assignment report on acquired knowledge including the trainees’ answers on pre and post-test and highlights, challenges, recommendations, and training outcome- In English and Arabic

3     Quotation Validity

3.1       Your quotation must remain open for acceptance by the British Council for a minimum of thirty days from the date that it is issued to the British Council in response to this requirement.

4          Payment and Invoicing

4.1       The British Council will pay correctly addressed and undisputed invoices within 30 days of the Invoice Date. General requirements for an invoice for the British Council include:

• A description of the good/services supplied is included.
• The British Council reference (i.e. Purchase Order number) is included.
• It is sent electronically via email in PDF format to [email protected] or by post to:

The British Council, Beirut, Ashrafieh Sodeco area , Sama Bierut Building 6^th floor. LEBANON.

5          Instructions for Responding

5.1       Your quotation must be submitted to [email protected] by 6 October 2021, 5:00 P.M Beirut time.

6          Clarification Requests

6.1       All clarification requests should be submitted to [email protected].  

7          Award Criteria

7.1       Responses from potential suppliers will be assessed and awarded based on the lowest cost.

8          Disclaimer

8.1       By issuing this RFQ, the British Council is not bound in any way to enter into any contractual or other arrangement with you or any other potential supplier.