Digital Skills Trainer

Request for Quotation (RFQ)

Conducting a refresher training on how to use the tablets focusing on the following areas:

• Demonstrate enhanced ability in basic digital literacy skills related to emailing, downloading, editing, uploading attachment in word, ppt and excel documents.
• Create / activate Civil Societies Organizations (CSO) and youth emails and ensure ability to overcome accessibility problems to emails.
• Learn how to use basics of Microsoft teams and Zoom for meetings.

For:    14 CSOs and young people in Tripoli and its suburbs

Date: 27 Sept 2021

1          Overview of the British Council

1.1       The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise.

1.2       We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.

1.3       We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million people overall, including online and through our broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. Further information can be viewed at www.britishcouncil.org. 

2          Introduction and Specification

Increased Resilience project in Tripoli phase 4 aims to continue to increase the individual resilience of young women and men in 8 “hotspot” areas at risk of violent extremism (that is areas where significant recruitment to violent extremism has occurred and where violence ideology is increasing) in Tripoli city and its neighbourhoods. It will also increase the collective resilience among the different groups of young people that are at risk of VE and CSOs, from across divided communities, by enabling them to work together on a common objective.

The British Council operating in Lebanon is looking for trainers/firm or consultant who can deliver a training on digital skills, Microsoft office and using tabs for email correspondence purposes.

The supplier shall provide the following Services and Deliverables to the British Council as the following:

• Submit all training materials covering the digital skills training, curriculum and tools that can be delivered face to face or online to the British Council 1 week prior the delivery of the training
• Submit a schedule of 2 hours training per each CSO, total number of CSOs is 13 including 13 hours follow up remotely for each CSO when needed. Total number of training hours: 13X2=26 hrs +13 hours follow up when needed = 39 hours.
• Meet with the project manager and the PMER senior expert, to design the pre and post questionnaire and administer pre and post-tests to show the impact and the acquired knowledge of the attendees
• Submit the end – of -assignment report highlighting the training outcomes, pre and post training evaluation results embedded in the analysis and highlighting challenges, and recommendations.

Training outcomes

The supplier shall ensure that at the end of the training, the trainees should be able to:

• Attend and invite participants to a microsoft’s team’s meetings via Microsoft teams and ZOOM platform.

• Create or activate emails on the tablets or mobile device.
• Solve email password problems to continue accessing emails
• Downloads excel, Microsoft word and/or PowerPoint attachments from the inbox or spam, in their original extension, edit, save as, and re upload the edited version and send it back via email with the original extension.
• Scan documents via safe mobile scanning application, upload and send the attachment via email
• Confirm the reception of an email, answers emails in a polite and professional manner.

Required materials:

• Language of training:       Arabic/ English for technical terms
• Training materials including Power point presentation, Agenda of the workshop, exercises, tools – in English and Arabic
• pre and post-test questionnaire – In English and Arabic
• End of assignment report on acquired knowledge including the trainees’ answers on pre and post-test and highlights, challenges, recommendations, and training outcome- In English and Arabic

 2.1 The British Council would like to request a quotation for Conducting a refresher training on how to use the tablets focusing on the following areas:

• Demonstrate enhanced ability in basic digital literacy skills related to emailing, downloading, editing, uploading attachment in word, ppt and excel documents.
• Create / activate Civil Societies Organizations (CSO) and youth emails and ensure ability to overcome accessibility problems to emails/passwords
• Learn how to use basics of Microsoft teams and Zoom for meetings

3     Quotation Validity

3.1       Your quotation must remain open for acceptance by the British Council for a minimum of thirty days from the date that it is issued to the British Council in response to this requirement.

4          Payment and Invoicing

4.1       The British Council will pay correctly addressed and undisputed invoices within 30 days of the Invoice Date. General requirements for an invoice for the British Council include:

• A description of the good/services supplied is included.
• The British Council reference (i.e. Purchase Order number) is included.
• It is sent electronically via email in PDF format to [email protected] or by post to:

The British Council, Beirut, Ashrafieh Sodeco area , Sama Bierut Building 6^th floor. LEBANON.

5          Instructions for Responding

5.1       Your quotation must be submitted to [email protected] by 6 October 2021, 5:00 P.M Beirut time.

6          Clarification Requests

6.1       All clarification requests should be submitted to [email protected].  

7          Award Criteria

7.1       Responses from potential suppliers will be assessed and awarded based on the lowest cost.

8          Disclaimer

8.1       By issuing this RFQ, the British Council is not bound in any way to enter into any contractual or other arrangement with you or any other potential supplier.