Program Coordinator

General 

Networking locally with NGOs, doctors, and other stakeholders to identify ways of collaborating and expanding the scope of work;

Communicating the role and activities of the PCRF on a continuous basis to all public and private doctors, hospital administrators, local and international NGOs, charities, women’s organizations, and local governments who deal with health care for children;

Support with strategy and planning for all programs under role to improve and grow local services to refugees and local vulnerable communities;

Lead assessments locally to maintain a clear focus on evolving local needs and adapting the plan to cater to these needs;

Lead local projects with partners to enhance local healthcare availability to vulnerable communities.

Patient Affairs Program 

Overlook the program by ensuring all cases submitted are within criteria and medical service needed is delivered to a high standard for each case;

Support local operational targets and plans to achieve the organization’s goals in the country;

Validating the data of patients with complete files with Lebanon Supervisor and PCRF Program Lead;

Communicate in a clear and professional manner with the family of the child the work and objectives of the PCRF; 

Providing each family with brochures in Arabic;

Documenting all follow-up reports of children after treatment to Lebanon Supervisor and PCRF Program Lead;

Clear home, medical and social evaluations must be submitted with complete documentation to Lebanon Supervisor;

All patients for treatment must have complete files shared with management that is clear and organized;

Monitor the progress of complex cases sponsored through the program, ensuring all follow-up needs are prioritized;

Monitor and evaluate the program with Lebanon Supervisor and PCRF Patient Affairs Coordinator to ensure that the organization is investing funds targeting and supporting the most vulnerable of communities;

Deliver routine reporting to management to reflect the achievements of the program and discuss opportunities for the upcoming periods;

Provide a detailed follow up report post treatment.

Monthly Child Sponsorship Program

Monitor and evaluate all cases enrolled in the Monthly Sponsorship program, ensuring all needs are met and routine consultations take place to assess their medical progress.

Overlook the follow-ups of all cases with Field Workers, ensuring that visits are completed in a timely manner and any challenges or changes with the case’s circumstances are escalated to Lebanon Supervisor.

Support local operational targets and plans to achieve the organization’s goals in the country;

Provide follow up reports for the monthly sponsorship cases .

One Time Sponsorship Program

Identify and overlook one-time non-surgical needs of children using internal assessment, ensuring all submissions are in adherence to criteria and procurement policies. 

Support local operational targets and plans to achieve the organization’s goals in the country;

Review all cases submitted by the FW.

Miscellaneous Humanitarian Projects

Partner with Projects Program Coordinator to identify medical needs and creating projects to support the needs;

Provide all the supporting docs and Info related to the procurement process according to the PCRF Guidelines and instructions. 

Full support of the Procurement Dep during the Procurement process.

Provide all the supporting Docs related to the HP.

Administrative Responsibilities

All work must be organized, complete, and saved on PCRF Drive;

Support with procurement and financial processes, in partnership with Lebanon Supervisor and HQ;

Maintain PCRF equipment and report changes to Lebanon Supervisor and related departments;

Follow HR rules concerning vacation and sick days;

Finance: Proper documentation for finance and procurement for all cases and compile  to PCRF rules and regulations;

Expense Reports: Provide accurate reports with proper documentation.