Embrace Lifeline Volunteer Operator

Embrace welcomes applications from individuals with various backgrounds. Helpline operators work hard at answering crisis calls, de-escalating crises, and providing the caller with emotional support. With the aim of sustaining the Embrace Lifeline availability 24/7, the need to have more volunteer helpline operators is significant.

To become a Lifeline operator, volunteers are required to submit their profiles, after which they are interviewed and accordingly invited to attend a full 4-days training. After completing the training, volunteers are enrolled in the volunteering program for an observational period before they take on their role as Embrace Lifeline Operators.

Requirements to become a lifeline operator:

-Age 21 years or above

-Ability to volunteer

-Ability to commit to serving as a volunteer helpline operator for a minimum of one year

-Ability to cover 4 to 8 hours of volunteering per week

-Ability to commit to covering shifts round the clock, including shifts running between 10 pm and 10 am - very early and overnight shifts

-Ability to cover the overnight shift falls between 2 am and 6 am at least once per month

-Ability to commute to the center located in Beirut

*All the above requirements must be fulfilled to apply for this position.

All applications will be screened for eligibility criteria; Please attach all teh required documents. Any incomplete application will not be considered.