Casual Workers - CASH and M&E (Bekaa)

Key Responsibilities (M&E)
•    Understanding of all instructions provided throughout the training.
•    Handling and filling questionnaires either through digital device (tablet).
•    Discussing with the supervisor challenges faced during data collection.
•    Submitting completed tasks on time and discussing with the supervisor highlights, notes and protection cases on a daily basis.
•    Conduct impact assessment and PIM data collection,
•    Ensure all information on each survey is accurate prior input into the database,
•    Ensure transfer of information to team leader (i.e. total households visited, interview refusal, protection cases),
•    Report immediately to team leader any problem arising in the service.
•    Assist in FGDs as requested.
•    Attend trainings as needed.

Key Responsibilities (Accountability)
•    Answer/Listen, register the complaints or concerns
•    Guide beneficiaries that seek help through the help desk
•    Support beneficiaries through information sharing relating to services provided by World Vision and partner organizations, upon request.
•    Refer beneficiaries per subject needs. 
•    Make a daily data entry for all the data collected through the help line.
•    Contacting beneficiaries for specific reasons.
•    Collect the complaints and refer them to officers.
•    Close coordination with the accountability officer in charge.
•    Submitting completed tasks on time and discussing with the supervisor highlights, notes on a daily basis.
•    Discussing with the supervisor challenges faced during his daily work and if he faced issue in data entry.
•    Provide daily report.

Key responsibilities (Cash)
•       Crowd control at the Entry and in the Waiting area
•       ID verifications
•       Training for the Beneficiaries
•       Facilitation of the beneficiaries movement inside the validation site
•    Abide with the   WV policies.
•    Establish close coordination with the supervisor
•    Be able to Discuss with the supervisor any challenges faced during this activity
•    Submit completed tasks on time and discuss with the supervisor any highlights, note tasks on a daily basis.
•    Treat  the invited Beneficiaries  in a very professional way according to the Daily plan and the beneficiary list 
•    Maintain good accountability and ensure proper documentation 
•    Facilitate the Validation/distribution site layout in a very professional way according to the Daily plan 
•    Train the beneficiaries on the rationale of the validation/distribution project.
•    Prior to any validation/distribution, confirm through validation/distribution desks that the cardholder is the card owner.
•     Verify the beneficiary ID, UNHCR certificate, and E-card number and confirm that the documents match before the validation.
•    No show phone calls.

Payment
The casual workers will be paid according to the below:
30$/day without car
60$/day with car    

Knowledge and skills required
•    Good written English, with good command of spoken Arabic and English. 
•    High school certificate or undergraduate diploma.
•    Good understanding and knowledge of the North, Central and West Bekaa area.
•    Ability to act with appropriate respect to the beneficiaries’ cultures and traditions.
•    Ability to listen and respond to beneficiary inquiry under any circumstances.
•    Ability to gather information in an objective, appropriate and sensitive way.
•    Ability to ask appropriate gender sensitive questions.
•    Expertise to enter, transcribe, record, maintain data/information in written or electronic forms.
•    Basic understanding of technology such as tablets.