INFORMATION MANAGEMENT OFFICER

ROLES AND RESPONSABILITIES

• MEAL: She/he will work integrated within the Health department providing support to staff through managing data, assuring quality and producing analysis. 
• Strategy: She/he will support the development of the IMA led strategy at base level.
• Safety and Security: She/he will assist in following safety and security rules on base and will transmit all safety and security information to the HIS TL.

SPECIFIC OBJECTIVES AND LINKED ACTIVITIES

Information Management

• Manage data systems according to internal protocols and strategy development;
• Develop additional data platforms under guidance from the IMA and as needed;
• Collect MEAL data in a logical and coherent system that can be readily archived;
• Ensure targeting databases are harmonised and constantly updated;
• Provide a second and final quality check and data cleaning stage to ensure that data is of usable quality for the HIS TL;
• Provide data analysis reporting following extraction templates or when needed based on Manager requests;
• Provide information to field teams directly for specific limited information requests (beneficiary details, location codes, assistance records etc);
• Produce other documentation (ad hoc) required by the field teams on request from Team Leaders/Managers;
• Translate data from Arabic into English (if needed).

Information Management Systems Development

• Support the roll-out and development of new databases and processes (led by IMA), by providing quality feedback on their utility/impact and suggest improvements where needed;
• Suggest and implement improvements to Information Management processes in order to increase accuracy and/or simplify / streamline activities;
• Provide technical input to new database development (with agreement of Manager and IMA).

Archiving

• Archive documents and data correctly according to internal SoPs;  
• Ensure proper and regular back-up of data using agreed tools and SOP (in coordination with Manager and IMA).

Internal and external reporting

1. Provide regular internal reporting on activities according to PU-AMI internal tools for the purposes of internal monitoring, donor reporting and coordination reporting (Activity Info, RAIS) or as needed (to be decided with Manager);
2. Prepare additional internal/external reports as needed;
3. Provide information needed for data analysis;
4. Produce high quality and timely information for proposals and reports when requested;

IT Support

• Ensure the hardware in the department is maintained properly and has the correct software installed for the department needs;
• Provide IT support at a base level, trouble-shooting problems with software and databases (excluding hardware faults); 
• Report ongoing/unsolved IT problems to Project Manager.

MANDATORY REQUIREMENTS

• Language Skills: Fluent in English and Arabic, (speaking/reading/writing).
• Education Degree: University degree or Technical diploma in an Information Management/ Computing related field.
• Work experience: At least 2 years of experience in Information Management preferably with humanitarian organizations / NGOs.
• Computer Skills :
  • Excellent knowledge in Data Manipulation and Report generation, preferably with MS Access.
  • Solid knowledge in data processing using MS Excel, and mail merge with MS Word.
  • Good experience in Data presentation/visualization in a well-structured, organized, and clear format using visual tools, especially charts.
  • Very good typing skills.

ASSETS

• Other  knowledge: Acquaintance with INGO' rules, procedures and regulations
• Interest : Work in relief, interest for refugees issues

• Transversal skills
  • Well organized and attention to details;
  • Reliable and rigorous;
  • Ability to analyse and suggest improvement;
  • Autonomy, neutrality, hard worker;
  • Able to manage stress and pressure;